Overview

Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.

Trips Protected
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SINCE 2004
95,772
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AVG. MONTH
654
Total Reviews
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SINCE 2004
2,175
Detailed Rating
Customer Service Before Trip
4.47/5
Customer Service During Trip
4.18/5
Customer Service During Claim
4.11/5

See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.43 (2,175 reviews)

Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.

  • 5
    1273
  • 4
    438
  • 3
    181
  • 2
    35
  • 1
    45
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  • Travelex Insurance Services policy: Travel Max

    During Trip
    Thank you I didn't need to use it thankfully

    Bret from CA
    Review Received: January 14, 2013
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    Travelex Insurance Services policy: TraveLite

    During Trip
    Had no reasons to contact insurance carrier during our trip

    Brent from VA
    Review Received: January 11, 2013
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    0 out of 0 people found this review helpful
    Travelex Insurance Services policy: Travel Basic

    Before Trip
    unbelievable simple!

    Harriet from NC
    Review Received: January 10, 2013
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    0 out of 0 people found this review helpful
    Travelex Insurance Services policy: Travel Basic

    Claim Process
    n/a

    Richard from PA
    Review Received: January 9, 2013
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    0 out of 0 people found this review helpful
    Travelex Insurance Services policy: Travel Basic

    During Trip
    n/a

    Christine from CA
    Review Received: January 9, 2013
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    0 out of 0 people found this review helpful
    Travelex Insurance Services policy: TraveLite

    Claim Process
    $300 was the max per lost item per policy

    Mike from NC
    Review Received: January 9, 2013
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    0 out of 0 people found this review helpful
    Travelex Insurance Services policy: Flight Insure Plus - Package Plan

    Before Trip
    I never contacted the carrier directly. I only had contact with Squaremouth and that has always been great.

    Ralph from TX
    Review Received: January 8, 2013
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    Travelex Insurance Services policy: Travel Select

    Before Trip
    Outstanding!! I had some questions and they answered them with ease.

    Claim Process
    We did not have any claims

    Bob from IN
    Review Received: January 1, 2013
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    0 out of 0 people found this review helpful
    Travelex Insurance Services policy: Travel Select

    During Trip
    had an email answered promptly. was the only time i used the service

    ND from OR
    Review Received: January 1, 2013
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    0 out of 0 people found this review helpful
    Travelex Insurance Services policy: Travel Select

    During Trip
    Did not use the above

    Claim Process
    No claim

    Jeff from FL
    Review Received: December 29, 2012
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    0 out of 0 people found this review helpful