Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
Before Trip
I never contacted the carrier directly. I only had contact with Squaremouth and that has always been great.
Before Trip
Outstanding!! I had some questions and they answered them with ease.
Claim Process
We did not have any claims
During Trip
had an email answered promptly. was the only time i used the service
During Trip
Did not use the above
Claim Process
No claim
Before Trip
I think it was all fine as I did not use any of the services nor did I speak to anyone as I did everything on line
Before Trip
The service was fine, neither bad nor good
During Trip
No need to contact carrier.
Claim Process
No claims made
Before Trip
I always use Squaremouth for my travel insurance and have recommended it to all my travel companions.. You can get the coverage you want at the best price.
Before Trip
Application for and issuance of the requested coverage was processed promptly and efficiently.
During Trip
Not having the need for the services I can't really comment.
Before Trip
A most useful service.
Claim Process
Before I used Squaremouth I had a very bad experience with a different insurance company (not listed by Squaremouth). I had to get a lawyer in order to receive a check for my injury although they had promised twice that I was covered. I am glad to see that Squaremouth wants an analysis of the claim process. I am now using Squaremouth for the third time, but have not yet had a claim to make.