Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
Before Trip
This is the 2nd time I have purchased travel insurance for overseas trips. Since I don't need trip cancellation insurance at my age and take some last minute trips; having emergency medical and expatriation insurance gives me huge peace of mind should anything ever occur (e.g. broken ankle).
During Trip
These questions were not applicable to my trip.
Claim Process
Again, these questions are not applicable to me.
During Trip
couldn't answer my questions completely. Gave me wrong information. Never sent me email info as they stated they would. Only contacted me once since I've been home and stil cannot explain claim info. It's like one hand not knowing what the other is doing.
Claim Process
still waiting for bills from dr labs, etc.. haven't put the claim in as yet.
Before Trip
Your website was well laid out and with comparative side-by-side pricing, it was easy. Thanks for a stress free trip
Before Trip
At about 60% the cost of that provided by the beach house rental company with greater benefits, what's not to like?
Before Trip
Info. providied was thorough, nice to see the comparsion quotes, and easy to access.
During Trip
Did not need to use customer service during the trip.
During Trip
Did not use Customer Service during the trip
Claim Process
Did not need to use Customer Service and did not file a claim so I cannot rate those items.
During Trip
I did not need to use it during my trip
During Trip
Did not need the insurance during the trip or use any customer services or the service in general.
During Trip
not applicable
Claim Process
Claim just filed, we will see about response...
During Trip
I had no need to use or contact the insurance carrier
during my trip so am unable to answer previous questions.
Claim Process
No claim filed.