Travelex Travel Insurance Reviews

During Trip
I did not require any customer service assistance during my trip.

Claim Process
I did not have any claims related to this trip.

During Trip
Didn't call during my trip

Claim Process
I am not putting in a claim so this claim has not been satisfied.

Before Trip
It would be nice to have some less legalese explanations

Claim Process
There was no claim.

Before Trip
There really is no customer service since there is no interaction other than a couple emails.

During Trip
Did not use.

Claim Process
no claims

During Trip
N/A. Never used any of the above.

During Trip
I didn't need to contact the insurance carrier, so I can't rate them. But I was very happy with knowing I had the insurance!

Claim Process
I didn't need to make a claim.

Before Trip
It was great to see so many plans detailed in a convenient comparison chart--especially which were primary medical coverage and which were secondary. This is important because many primary plans in the U.S. will not extend outside of our borders.

During Trip
I did not have to use the policy to make a claim, but it was wonderful peace of mind--both for the trip cancellation feature to refund if there were an emergency stopping the trip and for the medical and evacuation coverages available if needed in a country that has poor sanitatation and health care.

During Trip
Did not have to contact the carrier during my trip.

Claim Process
did not file a claim.

Before Trip
This is the 2nd time I have purchased travel insurance for overseas trips. Since I don't need trip cancellation insurance at my age and take some last minute trips; having emergency medical and expatriation insurance gives me huge peace of mind should anything ever occur (e.g. broken ankle).

During Trip
These questions were not applicable to my trip.

Claim Process
Again, these questions are not applicable to me.