Travelex Travel Insurance Reviews
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Overview
Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
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“Travelex Insurance Services policy: Travel Plus
Before Trip
I felt very secure in making my trip to Columbia with the insurance I purchased...always happy NOT to have to use it!!...Carol in CACarol from CAReview Received: July 5, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteBefore Trip
Thankfully, I didn't need to use the policy so I didn't interact with the company once purchased. IT was a better value than what the tour company offered adn that was a +. ! would do it again.Ross from CAReview Received: June 28, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel MaxDuring Trip
Gladly never needed to use them!Marsha from WAReview Received: June 28, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
Everything was done via website only.During Trip
I did not have to use customer service during our tripClaim Process
No claim was made.Di from LAReview Received: June 25, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteDuring Trip
we didn't have to use the insurance, so none of these questions are applicable.Claim Process
We didn't make a claim.Ellen from FLReview Received: June 23, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteBefore Trip
No problems, but other than receiving the insurance documents we didn't have any interaction before the trip.During Trip
Had to cancel our trip, so we have no experiences to share.Claim Process
Easy to submit our claim (by fax), and we received a check for the full amount of our claim exactly three weeks after submitting it.MBS from NYReview Received: June 21, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteBefore Trip
I have very little to report. The real test is filing a claim, which I did not need to do.During Trip
Not applicable.DF from NJReview Received: June 20, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteDuring Trip
Did not use or contact after initial purchase.Claim Process
N/ABeverly from MSReview Received: June 18, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Flight Insure Plus - Package PlanBefore Trip
Very simple, not difficult, I did not need the service on my trip but was happy to have it and very happy with the cost.EJD from NYReview Received: June 15, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel PlusBefore Trip
I did not receive the insurance documentation in the mail until sometime after I left for my trip. My mail was held for a month so I'm not sure when it arrived. The company had at least 2 weeks before my trip to get it to me.Michael from PAReview Received: June 8, 2012Was this review helpful?0 out of 0 people found this review helpful