Travelex Travel Insurance Reviews
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See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
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“Travelex Insurance Services policy: Travel Select
Claim Process
No claims were madeSam from OHReview Received: July 7, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel MaxBefore Trip
I didn't talk to anyone. The information on the site was clear enough.During Trip
Didn't get to use it during the trip.Yvan from FLReview Received: July 6, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicBefore Trip
I don't recall ever being contacted by the company prior to departure. Some sort of contact would have given me a little more peace of mind.During Trip
I had no reason to contact the company during my trip so I can not rate these areas.Stacey from FLReview Received: July 6, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel PlusBefore Trip
I felt very secure in making my trip to Columbia with the insurance I purchased...always happy NOT to have to use it!!...Carol in CACarol from CAReview Received: July 5, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteBefore Trip
Thankfully, I didn't need to use the policy so I didn't interact with the company once purchased. IT was a better value than what the tour company offered adn that was a +. ! would do it again.Ross from CAReview Received: June 28, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel MaxDuring Trip
Gladly never needed to use them!Marsha from WAReview Received: June 28, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
Everything was done via website only.During Trip
I did not have to use customer service during our tripClaim Process
No claim was made.Di from LAReview Received: June 25, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteDuring Trip
we didn't have to use the insurance, so none of these questions are applicable.Claim Process
We didn't make a claim.Ellen from FLReview Received: June 23, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteBefore Trip
No problems, but other than receiving the insurance documents we didn't have any interaction before the trip.During Trip
Had to cancel our trip, so we have no experiences to share.Claim Process
Easy to submit our claim (by fax), and we received a check for the full amount of our claim exactly three weeks after submitting it.MBS from NYReview Received: June 21, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteBefore Trip
I have very little to report. The real test is filing a claim, which I did not need to do.During Trip
Not applicable.DF from NJReview Received: June 20, 2012Was this review helpful?0 out of 0 people found this review helpful
Last updated: September 16, 2026