Travelex Travel Insurance Reviews

Before Trip
Didn't have any need to talk to Travelex prior to trip - but confirmation e-mails arrived promptly - had the information I needed at the time. No complaints.

During Trip
Trip ended up being cancelled

Claim Process
Only frustration was in providing follow up documentation. Travelex sent two separate requests for additional documentation - would have been nice if both requests were included in the first communication. ...added extra time before claim was satisfied.

That aside though - I'm happy with the service I received from Travelex. When I called with questions, the representatives were helpful & friendly. Check came fairly quickly after last piece of documentation was provided.

During Trip
fortunately we did not need any service

Claim Process
thankfully no claim needs to be made

Claim Process
Asked for some unnecessary paperwork but did correct it when I called. They were prompt on the payment once everything was in.

During Trip
Dd not use

Claim Process
No Claims

Before Trip
We use Squaremouth each time we travel and have always been very happy with our service both before and after the trips!

During Trip
Did not need to make any claims this time around!

During Trip
had no need to contact them

During Trip
I didn't need to call my insurance provider so I had no experience with their service.

During Trip
Did not need to contact anyone.

Claim Process
No claim submitted.

During Trip
I had no contact during my trip

Before Trip
The insurance was easy to purchase and seemed adequate for my needs. Luckily, I did not need it but was glad to know I was covered if it was needed.