Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
During Trip
I didn't need to call my insurance provider so I had no experience with their service.
During Trip
Did not need to contact anyone.
Claim Process
No claim submitted.
During Trip
I had no contact during my trip
Before Trip
The insurance was easy to purchase and seemed adequate for my needs. Luckily, I did not need it but was glad to know I was covered if it was needed.
Before Trip
Had to cancel and file a claim.
During Trip
N/A
Before Trip
Easy to buy and I'm glad I did not need it!
During Trip
Did not have to access.
Claim Process
Did not have to make a claim.
Before Trip
Did not have to use the insurance, so that's the whole idea, isn't it?
During Trip
Did not have to use the insurance.
Before Trip
Glad to have it..glad I didn't have to use it
During Trip
didn't have to use it
Before Trip
We never got documentation mailed to us, although I called several times and asked for it. We did get it emailed to us but that didn't seem "real". I like tangible things.
During Trip
Thankfully we never needed to use the insurance
Before Trip
The best of all, I did not need this service!