Travelex Travel Insurance Reviews
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Overview
Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
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“Travelex Insurance Services policy: TraveLite
Claim Process
Thankfully, no claim was needed. But I had peace of mind just in case!Kathleen from WAReview Received: February 12, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteBefore Trip
I never received anything through U.S. mail as I expected to, but I did receive info on lineNancy from VAReview Received: February 8, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicBefore Trip
Being able to run the comparisons through SquareMouth was a significant benefit as it let me really look at our needs and the available options.
We did get materials from the carrier and they came online so that also made the process quick and simple.During Trip
Did not need the coverage (which is how we like it) Knowing that it was there and there was support was the most important benefit.Claim Process
No claim filedWilliam from MNReview Received: February 6, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel MaxBefore Trip
We purchased through Squaremouth and never had contact with the insurance so can not rate two of the three questions.During Trip
Never needed them, never contacted them so our review of these attributes is not possibleClaim Process
No claimJim from CTReview Received: February 3, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
I would never take a cruise without it.Jim from TXReview Received: February 2, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicClaim Process
case is pending....not enough time to settleBryant from AZReview Received: February 2, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
NAClaim Process
NASara from MAReview Received: January 28, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel PlusDuring Trip
Had no contact before return.Claim Process
Too early to reply to these questions.Millicent from MAReview Received: January 26, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteDuring Trip
I had no need to contact customer service.Rachel from FLReview Received: January 22, 2012Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel PlusBefore Trip
Didn't have any claims so I didn't need to use the insurance. Didn't receive any documentation from them before trip but this may have been optional and you had to request documentation to get any.During Trip
Since I didn't need to use the insurance I had no contact with them.Claim Process
No claims made.Terrance from MOReview Received: January 15, 2012Was this review helpful?0 out of 0 people found this review helpful