Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
During Trip
Had no reason to contact carrier, so I can't rate these questions
Before Trip
It is hard to evaluate because the trip went fine and we did not need to use insurance.
During Trip
It is hard to evaluate because the trip went fine and we did not need to use insurance.
Claim Process
Thankfully, no claim was needed. But I had peace of mind just in case!
Before Trip
I never received anything through U.S. mail as I expected to, but I did receive info on line
Before Trip
Being able to run the comparisons through SquareMouth was a significant benefit as it let me really look at our needs and the available options.
We did get materials from the carrier and they came online so that also made the process quick and simple.
During Trip
Did not need the coverage (which is how we like it) Knowing that it was there and there was support was the most important benefit.
Claim Process
No claim filed
Before Trip
We purchased through Squaremouth and never had contact with the insurance so can not rate two of the three questions.
During Trip
Never needed them, never contacted them so our review of these attributes is not possible
Claim Process
No claim
Before Trip
I would never take a cruise without it.
Claim Process
case is pending....not enough time to settle
During Trip
NA
Claim Process
NA
During Trip
Had no contact before return.
Claim Process
Too early to reply to these questions.