Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
During Trip
I had no need to contact customer service.
Before Trip
Didn't have any claims so I didn't need to use the insurance. Didn't receive any documentation from them before trip but this may have been optional and you had to request documentation to get any.
During Trip
Since I didn't need to use the insurance I had no contact with them.
Claim Process
No claims made.
During Trip
No idea. It was not necessary to contact anybody!!
Claim Process
No claim was made.
During Trip
No use or contact during trip
During Trip
Didn't get accurate information
Claim Process
I have recommended SquareMouth to my colleagues, and will use them again.
Claim Process
I received a check within a week of faxing my claim documents to the company. The experience with Travelite/Travelex was very positive.
During Trip
The above is not applicable
Claim Process
No Claim
During Trip
Cannot respond. Did not use the line.
Claim Process
I made no claims
Before Trip
Easy to purchase. Good value.
During Trip
N/A
Before Trip
Did not have much communication with the insurance carrier
During Trip
Did not use the carrier during my trip
Claim Process
Did not make a claim nor do I intend to