Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
During Trip
The above is not applicable
Claim Process
No Claim
During Trip
Cannot respond. Did not use the line.
Claim Process
I made no claims
Before Trip
Easy to purchase. Good value.
During Trip
N/A
Before Trip
Did not have much communication with the insurance carrier
During Trip
Did not use the carrier during my trip
Claim Process
Did not make a claim nor do I intend to
Before Trip
They were good about comtacting me about rate information.
During Trip
I did not need the service or contact them during the trip.
Claim Process
I did not make a claim.
During Trip
did not use/need your product during this trip
Before Trip
would prefer to have contract mailed vs having to print out.
During Trip
had no contact so no basis for rating
Claim Process
had no claim so no basis for rating
Before Trip
We used TravelEx as least four times in the past five years for our international travel. Squaremouth has been great in helping us find the right insurance. We are very pleased!
During Trip
Will never use this company again. Do not honor claim
During Trip
We did not need to use any of the services during our trip.
Claim Process
No claim