Travelex Travel Insurance Reviews

Before Trip
They were good about comtacting me about rate information.

During Trip
I did not need the service or contact them during the trip.

Claim Process
I did not make a claim.

During Trip
did not use/need your product during this trip

Before Trip
would prefer to have contract mailed vs having to print out.

During Trip
had no contact so no basis for rating

Claim Process
had no claim so no basis for rating

Before Trip
We used TravelEx as least four times in the past five years for our international travel. Squaremouth has been great in helping us find the right insurance. We are very pleased!

During Trip
Will never use this company again. Do not honor claim

During Trip
We did not need to use any of the services during our trip.

Claim Process
No claim

During Trip
We didn't have to use the service

Claim Process
we did not have a claim

During Trip
above questions not applicable

Claim Process
no claim

Before Trip
It gave us peace of mind to have the insurance.

During Trip
Did not use the service

Claim Process
Did not make a claim.

Before Trip
While phone conversations with Squaremouth were terrific, I was unhappy that I had to download the policy instead of having been sent a printed copy. When I downloaded it myself the words on the right and left ends were cut off.I started to fill them in by hand and finally gave up.

During Trip
never contacted them

Claim Process

You must have accurate documentation. After I filed the claim they wanted documentation on medical bills, when I paid for insurance, type of insurance coverage and proof of payment for the trip. Once I completed of all that, there was no problem.