Travelex Travel Insurance Reviews

Before Trip
Hard to rate since had no claims, but the on line process was helpful and user friendly

Before Trip
We never received any documentation before our trip. We had no contact with customer service before leaving.

During Trip
Should have n/a rating, since we did not contact the emergency help hotline, or contact customer service during our trip.

Claim Process
N/A

Before Trip
The insurance gave me a feeling of security and comfort as I had fairly recently had to cancel a trip due to medical problems. We in fact lost a considerable amount of expense, ecause it was necessary to cancel at the last week prior to our planned trip. I will not plan without Insurance ever again!

During Trip
Had no reason to contact carrier, so I can't rate these questions

Before Trip
It is hard to evaluate because the trip went fine and we did not need to use insurance.

During Trip
It is hard to evaluate because the trip went fine and we did not need to use insurance.

Claim Process
Thankfully, no claim was needed. But I had peace of mind just in case!

Before Trip
I never received anything through U.S. mail as I expected to, but I did receive info on line

Before Trip
Being able to run the comparisons through SquareMouth was a significant benefit as it let me really look at our needs and the available options.
We did get materials from the carrier and they came online so that also made the process quick and simple.

During Trip
Did not need the coverage (which is how we like it) Knowing that it was there and there was support was the most important benefit.

Claim Process
No claim filed

Before Trip
We purchased through Squaremouth and never had contact with the insurance so can not rate two of the three questions.

During Trip
Never needed them, never contacted them so our review of these attributes is not possible

Claim Process
No claim

Before Trip
I would never take a cruise without it.