Travelex Travel Insurance Reviews
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Overview
Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
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“Travelex Insurance Services policy: Travel Max
During Trip
We had no interaction during the tripClaim Process
No claimStephen from NVReview Received: October 19, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
Have use this service a number of times including an upcoming one in 2012. Have not made any claims, but happy with the service so far.Joseph from CAReview Received: October 18, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicBefore Trip
All was routine so not really a test of customer serviceDuring Trip
Had no contact as nothing untoward happenedClaim Process
No claimJohn from VAReview Received: October 11, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
It was all handled very competentlyDuring Trip
The emergency help hotline was competent and willing to help in any way.Claim Process
I did not answer any of the questions pertaining to my claim because I havent submitted my claim for my lost luggage as of yet.arlene from NVReview Received: October 10, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
We never had to use the insurance.Claim Process
no claimsCynthia from NYReview Received: October 9, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicBefore Trip
The documentation was sent by email promptly. The summary of the policy was easy to read and had sufficient detail to understand the policy.During Trip
During our trip, even though we did not use the service, we felt safe and secure knowing we had travel insurance.Morton & Carol from CAReview Received: October 9, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicDuring Trip
had no occasion to contact carrier during tripClaim Process
no claim filedThomas from ILReview Received: October 5, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteDuring Trip
Not applicableRobert from MAReview Received: October 5, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
Did not use during the trip.Claim Process
Did not make a claimMichael from FLReview Received: October 5, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
did not deal with you, so unknownClaim Process
no claimGlen from CAReview Received: October 3, 2011Was this review helpful?0 out of 0 people found this review helpful