Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
Before Trip
The site was easy to use. I was able to compare a lot of policies. I was able to purchase a very reasonably priced policy from a company that was highly rated on other web sites.
During Trip
No need to contact the insurance carrier thank God.
Claim Process
No claim filed.
During Trip
I did not have to use the services during my trip.
Claim Process
DID NOT HAVE ANY CLAIM
Before Trip
looking for good coverage at a reasonable price. this insurance provided coverage i needed at a good price.
During Trip
did not need any services
Claim Process
no claim files as i had no need for the insurance. but felt very good knowing i had coverage if needed.
During Trip
Luckily I did not need to use these services during my trip.
Claim Process
I did not make any claims.
Before Trip
It's the one thing I am always glad that I didn't use!
During Trip
N/A
Claim Process
N/A
Before Trip
Somehow the original documentation showed a starting travel date 6/1/2011 when it was actually 5/28/2011. This was easily corrected over the phone and follow amended policy papers. No hassle just great customer service.
During Trip
No assistance needed during the trip. Best kind.
Before Trip
Squaremouth has the easiest web site to use of all the online tavel insurance companies. Lots of policy choices available. Fast online quotes. I always choose Squaremouth for travel insurance when I travel.
During Trip
Did not need to use the insurance carrier on my trip.
During Trip
Never needed any service
Claim Process
Never made a claim