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Overview

Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.

Trips Protected
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SINCE 2004
97,248
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AVG. MONTH
820
Total Reviews
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SINCE 2004
2,183
Detailed Rating
Customer Service Before Trip
4.47/5
Customer Service During Trip
4.17/5
Customer Service During Claim
4.11/5

See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.43 (2,183 reviews)

Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.

  • 5
    1277
  • 4
    441
  • 3
    182
  • 2
    35
  • 1
    45
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  • “
    Travelex Insurance Services policy: Travel Basic

    Before Trip
    simple to use. simple to decide options and coverage.

    During Trip
    emergency 24/7 phone numbers were readily available & luckily I did not have any emergencies during my trip.

    GLENN from TX
    Review Received: June 4, 2011
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    “
    Travelex Insurance Services policy: Travel Select

    Before Trip
    The comparison/selection layout on your site was easy and concise. I've shopped for travel insurance many times before and yours was the most thorough and concise I've seen.

    Kathleen from WA
    Review Received: May 23, 2011
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    “
    Travelex Insurance Services policy: Travel Max

    During Trip
    didn't need

    Gerald from IL
    Review Received: May 22, 2011
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    “
    Travelex Insurance Services policy: TraveLite

    During Trip
    I did not make a claim.

    Robert from WA
    Review Received: May 14, 2011
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    “
    Travelex Insurance Services policy: Travel Basic

    During Trip
    no problems to report during the trip

    Claim Process
    no claim submitted

    traveler from IL
    Review Received: May 11, 2011
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    “
    Travelex Insurance Services policy: Travel Select

    Before Trip
    Travelex offers very good policies at fair and competitive prices. Once in the past I had to cancel a trip and make a claim with them, and their service was excellent.

    During Trip
    Did not need to contact insurer.

    Jeremy from CA
    Review Received: May 10, 2011
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    “
    Travelex Insurance Services policy: Flight Insure Plus - Package Plan

    Before Trip
    very nice

    rodrigo from TX
    Review Received: May 3, 2011
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: Travel Basic

    Before Trip
    no issues, good price

    amanda from FL
    Review Received: May 1, 2011
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: Travel Select

    During Trip
    Did not have any problems or interaction with the insurance carrier so I am not able to comment on the level of service.

    Abraham from FL
    Review Received: May 1, 2011
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    “
    Travelex Insurance Services policy: Travel Max

    Before Trip
    We do a lot of traveling internationally. We travel with others who we have recommended Squaremouth to and we have all been pleased with you. Luckily, we have never had a claim though.

    During Trip
    Not used.

    Claim Process
    No claims.

    Linda from NE
    Review Received: April 15, 2011
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