Travelex Travel Insurance Reviews
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Overview
Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
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“Travelex Insurance Services policy: Travel Max
Before Trip
A flawless internet-based transaction.During Trip
Had no further interactions.Claim Process
this does not applyLinda from NYReview Received: March 6, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicBefore Trip
Simple process, good comparison of policies. Luckily, no need to make a claim so no feedback on that.During Trip
no need to contactDeborah from WAReview Received: March 4, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Flight Insure Plus - Package PlanDuring Trip
I had no contact with the insurer during the trip, so I had no customer service.Claim Process
no claim, so no experience with itHelena from WIReview Received: February 27, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicDuring Trip
didn't need itClaim Process
didn't need itCatherine from CAReview Received: February 21, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel MaxDuring Trip
We didn't have the need to use any of the services. FOr me that (using a service) would be the real idncaiton of how good the policy was.Karen from COReview Received: February 20, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
Trip was canceled prior to leaving.Carolyn from FLReview Received: February 17, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
The website was easy to use and insurance was a better overall bargain than purchasing from the cruise line.During Trip
Contact was not needed during the trip.Robin from PAReview Received: February 10, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteDuring Trip
Uneventful trip. Went pretty much according to scheduleJohn from ORReview Received: February 6, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
I had put the wrong start date on the web page. I called customer service and they changed my date and re-issued the policy. The customer service person was very friendly and professional. It was completed in a matter of minutes.Wallace from MSReview Received: February 6, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicDuring Trip
Didn't need servicesClaim Process
Didn't need servicesKathy from PAReview Received: February 6, 2011Was this review helpful?0 out of 0 people found this review helpful