Overview

Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.

Trips Protected
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SINCE 2004
97,248
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AVG. MONTH
820
Total Reviews
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SINCE 2004
2,183
Detailed Rating
Customer Service Before Trip
4.47/5
Customer Service During Trip
4.17/5
Customer Service During Claim
4.11/5

See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.43 (2,183 reviews)

Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.

  • 5
    1277
  • 4
    441
  • 3
    182
  • 2
    35
  • 1
    45
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  • Travelex Insurance Services policy: Travel Max

    During Trip
    We didn't have the need to use any of the services. FOr me that (using a service) would be the real idncaiton of how good the policy was.

    Karen from CO
    Review Received: February 20, 2011
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    Travelex Insurance Services policy: Travel Select

    During Trip
    Trip was canceled prior to leaving.

    Carolyn from FL
    Review Received: February 17, 2011
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    Travelex Insurance Services policy: Travel Select

    Before Trip
    The website was easy to use and insurance was a better overall bargain than purchasing from the cruise line.

    During Trip
    Contact was not needed during the trip.

    Robin from PA
    Review Received: February 10, 2011
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    Travelex Insurance Services policy: TraveLite

    During Trip
    Uneventful trip. Went pretty much according to schedule

    John from OR
    Review Received: February 6, 2011
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    Travelex Insurance Services policy: Travel Select

    Before Trip
    I had put the wrong start date on the web page. I called customer service and they changed my date and re-issued the policy. The customer service person was very friendly and professional. It was completed in a matter of minutes.

    Wallace from MS
    Review Received: February 6, 2011
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    Travelex Insurance Services policy: Travel Basic

    During Trip
    Didn't need services

    Claim Process
    Didn't need services

    Kathy from PA
    Review Received: February 6, 2011
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    Travelex Insurance Services policy: Travel Max

    During Trip
    NA

    Claim Process
    NA

    Nathaniel from CA
    Review Received: February 4, 2011
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    Travelex Insurance Services policy: Travel Max

    During Trip
    Did not have to use the policy but was glad to have it anyway!

    Claim Process
    Did not file a claim

    LD from NV
    Review Received: January 25, 2011
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    Travelex Insurance Services policy: Travel Basic

    Before Trip
    Trip insurance is always a good investment if chosen wisely. Squaremouth allows you almost unlimited options from which to choose.

    DGF from PA
    Review Received: January 25, 2011
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    Travelex Insurance Services policy: Travel Basic

    Before Trip
    I did the ordering on-line;I had read good reviews about Travel Guard, so that's why I selected this product.

    During Trip
    N/A

    Claim Process
    I didn't need to make a claim, but it was a small price to pay (for having insurance) for having peace of mind, if there was an emergency, knowing that I had coverage.

    Stephen from AZ
    Review Received: January 21, 2011
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