Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
During Trip
We didn't have the need to use any of the services. FOr me that (using a service) would be the real idncaiton of how good the policy was.
During Trip
Trip was canceled prior to leaving.
Before Trip
The website was easy to use and insurance was a better overall bargain than purchasing from the cruise line.
During Trip
Contact was not needed during the trip.
During Trip
Uneventful trip. Went pretty much according to schedule
Before Trip
I had put the wrong start date on the web page. I called customer service and they changed my date and re-issued the policy. The customer service person was very friendly and professional. It was completed in a matter of minutes.
During Trip
Didn't need services
Claim Process
Didn't need services
During Trip
NA
Claim Process
NA
During Trip
Did not have to use the policy but was glad to have it anyway!
Claim Process
Did not file a claim
Before Trip
Trip insurance is always a good investment if chosen wisely. Squaremouth allows you almost unlimited options from which to choose.
Before Trip
I did the ordering on-line;I had read good reviews about Travel Guard, so that's why I selected this product.
During Trip
N/A
Claim Process
I didn't need to make a claim, but it was a small price to pay (for having insurance) for having peace of mind, if there was an emergency, knowing that I had coverage.