Travelex Travel Insurance Reviews
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Overview
Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
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“Travelex Insurance Services policy: Travel Basic
Before Trip
Altough the trip was delayed for over 5 hours we did not retain any invoices etc...this was our own fault. So no complaints against coveage providerDuring Trip
No utilisation of "emergency"Joseph from DEReview Received: January 5, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicDuring Trip
did not need any servicesclark from FLReview Received: January 3, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
Second time purchased TravelEx policy using SquareMouth. Both seem to be excellent companies. SquareMouth has really done a good job in this market space.During Trip
We did not, thankfully, need the services of this carrier. We very much like the broad international exposure of TravelEx. We can find them everywhere and they seem to be easy to contact.Claim Process
We did not, thankfully, have any claims.D from VAReview Received: January 1, 2011Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
Very pleased that we selected your travel policy.Claim Process
Too soon to receive compensation.Clifford from FLReview Received: December 22, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicBefore Trip
This is a great service and very good prices. I have not needed to make a claim but my friend did. He was surprised how quickly his claim was resolved and paid. Would use this provider again!!John from NJReview Received: December 18, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel PlusBefore Trip
I didn't receive any documentation in the mailDuring Trip
did not contact carrier during the tripClaim Process
Did not make a claimRobyn from ORReview Received: December 17, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
Did not useClaim Process
NAKaren from NYReview Received: December 10, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel PlusDuring Trip
Did not need to contact Customer Service - the peace of mind knowing I had insurance coverage was great!Claim Process
Not applicable.AMS from PAReview Received: December 4, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
everything was excellentwilliam from NYReview Received: December 3, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
did not use during the tripTeresa from VAReview Received: November 26, 2010Was this review helpful?0 out of 0 people found this review helpful