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Overview

Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.

Trips Protected
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SINCE 2004
97,248
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AVG. MONTH
820
Total Reviews
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SINCE 2004
2,183
Detailed Rating
Customer Service Before Trip
4.47/5
Customer Service During Trip
4.17/5
Customer Service During Claim
4.11/5

See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.43 (2,183 reviews)

Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.

  • 5
    1277
  • 4
    441
  • 3
    182
  • 2
    35
  • 1
    45
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  • “
    Travelex Insurance Services policy: Travel Basic

    Before Trip
    This is a great service and very good prices. I have not needed to make a claim but my friend did. He was surprised how quickly his claim was resolved and paid. Would use this provider again!!

    John from NJ
    Review Received: December 18, 2010
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    “
    Travelex Insurance Services policy: Travel Plus

    Before Trip
    I didn't receive any documentation in the mail

    During Trip
    did not contact carrier during the trip

    Claim Process
    Did not make a claim

    Robyn from OR
    Review Received: December 17, 2010
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    “
    Travelex Insurance Services policy: Travel Select

    During Trip
    Did not use

    Claim Process
    NA

    Karen from NY
    Review Received: December 10, 2010
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    “
    Travelex Insurance Services policy: Travel Plus

    During Trip
    Did not need to contact Customer Service - the peace of mind knowing I had insurance coverage was great!

    Claim Process
    Not applicable.

    AMS from PA
    Review Received: December 4, 2010
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: Travel Select

    During Trip
    everything was excellent

    william from NY
    Review Received: December 3, 2010
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: Travel Select

    During Trip
    did not use during the trip

    Teresa from VA
    Review Received: November 26, 2010
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: Flight Insure Plus - Package Plan

    Before Trip
    it was very easy to do last minute

    Claim Process
    we had no claims, the trip went flawless

    jonathan from WA
    Review Received: November 23, 2010
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: Travel Select

    During Trip
    No contact during trip

    Claim Process
    No claim

    Janis from TX
    Review Received: November 22, 2010
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: Travel Select

    Before Trip
    Really had little contact. Bought it on line and that was it.

    Gregory from MN
    Review Received: November 17, 2010
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    “
    Travelex Insurance Services policy: Travel Select

    Before Trip
    It was routine.

    During Trip
    Had no need to contact or make claim.

    Claim Process
    No claims.

    Joel from NC
    Review Received: November 8, 2010
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    0 out of 0 people found this review helpful
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