Travelex Travel Insurance Reviews

Before Trip
it was very easy to do last minute

Claim Process
we had no claims, the trip went flawless

During Trip
No contact during trip

Claim Process
No claim

Before Trip
Really had little contact. Bought it on line and that was it.

Before Trip
It was routine.

During Trip
Had no need to contact or make claim.

Claim Process
No claims.

Before Trip
The big problem I had was with the pre-existing conditions. I started the insurance transaction within the designated time but slipped over the time by only a few minutes because of the time zone change. Therefore I did not get that part of the policy for the same price. Fortunately nothing happened on my trip so it did not matter.

My trip plans started October 1, 2009 and did travel until Oct. 22, 2010. More than a year later. I changed my plans several times before getting things settled. I could have gotten more of the policy when I know exact travel dates. I am glad I did not need them.

During Trip
I did not use any services.

Claim Process
n.a.

Before Trip
It says you must carry the policy with you on your trip. It's several pages to print off. This is not convenient. I called to have policies sent and was told, oh, it's not necessary to have them on your trip. If that is so, do not tell us to take them along.

During Trip
Did not need to contact you during our trip.

Before Trip
I called for clarification on coverage. The call was answered promptly and the respondent was able to answer the question without referral to another agent.

During Trip
no interaction during trip

Before Trip
I did this online

During Trip
I did not use the emergency help hotline

Claim Process
still did not get any forms, I was promissed to send

During Trip
I didn't use the emergency help hotline during the trip.

Claim Process
I didn't make a claim.

During Trip
There was no contact with the carrier during my trip

Claim Process
No Claims