Travelex Travel Insurance Reviews
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Overview
Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
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“Travelex Insurance Services policy: Travel Select
During Trip
It is really hard to rate the carrier. I bought the insurance but never heard anything from them from the time I bought the insurance. Fortunately, we did not need to use the insurance. I would be able to rate them if I actually had to use them for their assistance in travel delay or a medical claim. I have used your company three times to buy insurance and have referred four of my friendsClaim Process
no claimsKaren from GAReview Received: October 10, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
Did not need youThomas from CTReview Received: October 8, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
I sent them an email with some questions regarding insurance policies and I NEVER got a response back. The only reason I purchased anything from them was because I was against a tight deadline and was not able to find anything else that fit what I needed under such short notice.During Trip
Did not use or contact them during the trip.Claim Process
No claim was made.Christopher from PAReview Received: October 7, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteDuring Trip
No contact with the carrier during the tripClaim Process
No claimHenry from CAReview Received: September 27, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicDuring Trip
Fortunately, I had no need to use my insurance during my trip, so, I can't rate the service.Claim Process
n/aPolina from CTReview Received: September 23, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel MaxDuring Trip
Plans for the trip changed midstream and Travelex allowed the policy to flex with my schedule. Customer service was very helpful!!Aaron from VAReview Received: September 20, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteDuring Trip
Didn't use.Don F. from PAReview Received: September 15, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel MaxBefore Trip
Because there was no claim on this trip, had to evaluate.During Trip
No claim made during trip.Nathaniel from CAReview Received: August 31, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
did not need to reach out to them during the trip.Claim Process
No claim made.Robin from TXReview Received: August 30, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteBefore Trip
This was hard to rate since the online system worked and I didn't need verbal contactJanice M from ILReview Received: August 28, 2010Was this review helpful?0 out of 0 people found this review helpful