Travelex Travel Insurance Reviews

During Trip
Fortunately, I had no need to use my insurance during my trip, so, I can't rate the service.

Claim Process
n/a

During Trip
Plans for the trip changed midstream and Travelex allowed the policy to flex with my schedule. Customer service was very helpful!!

During Trip
Didn't use.

Before Trip
Because there was no claim on this trip, had to evaluate.

During Trip
No claim made during trip.

During Trip
did not need to reach out to them during the trip.

Claim Process
No claim made.

Before Trip
This was hard to rate since the online system worked and I didn't need verbal contact

Before Trip
Comparing policies, making a selection, purchasing and confirmation were simple.

During Trip
Never needed assistance during trip.

Claim Process
No claim

Before Trip
We have used them in the past and have always been satisfied with their service.
We once had a claim and they were very easy to work with.

Before Trip
All Details were easily explained and clearly printed. Also my documentation arrived in an email attachment with more than enough time to make changes if needed.

During Trip
Had monies stolen from hotel room - insurance carrier was of no help after contacting them.