Travelex Travel Insurance Reviews

During Trip
I didn't have to contact the insurance carrier.

Claim Process
I did not have to make a claim.

During Trip
I did not need to use the helpline or anything, so I don't really have a response to the above questions

During Trip
I did not have to use any of the services during my trip and thus cannot rate them

Claim Process
I did not make any claim

Claim Process
I haven't claimed missing luggage yet...don't know

During Trip
No use of customer service so no comment .

Before Trip
Easy to apply for online and download the insurance documents and receipt necessary for trip.

During Trip
Luckily, I can't answer any of these questions because we had no need for insurance on the trip.

Claim Process
N/A

During Trip
did not use during the trip

Claim Process
our flight to Ft Myers on 6/15/10 was canceled after many delays. We had to stay in the Atlanta airport overnight waiting for a flight that left on 6/16/10. This was after flying all day from Europe. It cost me $5.00 to submit the reams of documents they needed for a $140.73 claim. It is now 7/30/10 and after calling again today I was told they will send me a check for $25.00 and refused to explain why they were not sending the amount claimed. I would not buy insurance from this company again.

During Trip
did not use

Claim Process
no claims made

During Trip
n/a

Claim Process
n/a

Before Trip
Called them to try to get copy of insurance with no success.Then called Squaremouth and received copy in minutes.

Thanks