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Overview

Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.

Trips Protected
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SINCE 2004
97,283
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AVG. MONTH
832
Total Reviews
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SINCE 2004
2,183
Detailed Rating
Customer Service Before Trip
4.47/5
Customer Service During Trip
4.17/5
Customer Service During Claim
4.11/5

See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.43 (2,183 reviews)

Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.

  • 5
    1277
  • 4
    441
  • 3
    182
  • 2
    35
  • 1
    45
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  • “
    Travelex Insurance Services policy: Travel Select

    During Trip
    Did not use during trip

    Claim Process
    No claim.

    James from AR
    Review Received: April 24, 2010
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    “
    Travelex Insurance Services policy: TraveLite

    Before Trip
    Havine travel insurance, especially medical, gave me great peace of mind about our European trip.

    Mary from AR
    Review Received: April 17, 2010
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    “
    Travelex Insurance Services policy: TraveLite

    Before Trip
    Everything was just as promised...

    During Trip
    I didn't need any help during the trip, so I can't answer these questions.

    Claim Process
    No claim

    Sue from WA
    Review Received: April 11, 2010
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    “
    Travelex Insurance Services policy: Travel Select

    Before Trip
    No problems before the trip.

    During Trip
    Did not contact the carrier during the trip

    Claim Process
    Just sent in the paperwork - haven't heard from the carrier yet.

    William from CA
    Review Received: April 7, 2010
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: Travel Select

    During Trip
    I had no need to contact the carrier.

    Claim Process
    I had no claims.

    Robin from TX
    Review Received: April 3, 2010
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: Travel Select

    During Trip
    Had no need activate policy.

    Carol A from PA
    Review Received: March 22, 2010
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: Travel Select

    Before Trip
    great service

    Thomas from CA
    Review Received: March 16, 2010
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: TraveLite

    During Trip
    n/a

    Claim Process
    n/a

    Deborah from CA
    Review Received: March 16, 2010
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: Travel Max

    During Trip
    Had no contact - no complaints. No need.

    Carl from MN
    Review Received: February 25, 2010
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    0 out of 0 people found this review helpful
    “
    Travelex Insurance Services policy: Travel Basic

    Before Trip
    I did not need to use the service, but it was reassuring to get the documentation as rapidly as i did. thank-you

    Darrel from MA
    Review Received: February 24, 2010
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    0 out of 0 people found this review helpful
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