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Overview

Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.

Trips Protected
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SINCE 2004
97,283
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AVG. MONTH
832
Total Reviews
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SINCE 2004
2,183
Detailed Rating
Customer Service Before Trip
4.47/5
Customer Service During Trip
4.17/5
Customer Service During Claim
4.11/5

See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.43 (2,183 reviews)

Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.

  • 5
    1277
  • 4
    441
  • 3
    182
  • 2
    35
  • 1
    45
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  • Travelex Insurance Services policy: Travel Select

    Before Trip
    Documents were online and easily downloaded. Had complete information even before buying the policy.

    During Trip
    I didn't have any need to contact the insurance carrier during the trip.

    Claim Process
    I made no claims during or after the trip.

    D. from PA
    Review Received: September 8, 2009
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    Travelex Insurance Services policy: TraveLite

    Before Trip
    Clearly stated policy. Cruise line canceled trip and we had to reschedule. Easy to change arrangements and Travelex gave us a credit because of reduced cost of trip.

    Linda from FL
    Review Received: September 1, 2009
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    Travelex Insurance Services policy: Travel Select

    Before Trip
    The lady was very helpful in answering my questions.

    During Trip
    No contact with anyone - no need.

    Claim Process
    N/A

    Frances from NE
    Review Received: August 30, 2009
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    Travelex Insurance Services policy: TraveLite

    During Trip
    I did not need any services during my trip

    Claim Process
    I did not have any claim

    kathleen from NY
    Review Received: August 23, 2009
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    Travelex Insurance Services policy: TraveLite

    Before Trip
    I have used Travelex last year as well and would use them again and recommend them to others.

    During Trip
    I haven't had to contact the customer service during the trip.

    Ruth from NJ
    Review Received: August 17, 2009
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    Travelex Insurance Services policy: Travel Plus

    Before Trip
    HAPPY WITH THE INSURANCE, STAFF VERY HELPFUL AND SINCERE.

    During Trip
    I would use this insurance again. It was well worth the peace of mind.

    Diane Lane from TX
    Review Received: August 12, 2009
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    Travelex Insurance Services policy: Flight Insure Plus - Package Plan

    During Trip
    Not used

    Claim Process
    Not used

    Michael from PA
    Review Received: August 1, 2009
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    Travelex Insurance Services policy: Travel Select

    During Trip
    did not use

    Claim Process
    no claim

    James from SC
    Review Received: July 31, 2009
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    Travelex Insurance Services policy: Travel Plus

    Before Trip
    It was easy to get and affordable

    Claim Process
    We mist a bus in Santander, Spain, because the plane departured late, but was only €12.oo , I don't now if it worth the paper work.

    Fidel Antonio from FL
    Review Received: July 23, 2009
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    0 out of 0 people found this review helpful
    Travelex Insurance Services policy: Travel Select

    During Trip
    Did not use

    Sylvie from SC
    Review Received: July 23, 2009
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    0 out of 0 people found this review helpful