Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
Before Trip
Documents were online and easily downloaded. Had complete information even before buying the policy.
During Trip
I didn't have any need to contact the insurance carrier during the trip.
Claim Process
I made no claims during or after the trip.
Before Trip
Clearly stated policy. Cruise line canceled trip and we had to reschedule. Easy to change arrangements and Travelex gave us a credit because of reduced cost of trip.
Before Trip
The lady was very helpful in answering my questions.
During Trip
No contact with anyone - no need.
Claim Process
N/A
During Trip
I did not need any services during my trip
Claim Process
I did not have any claim
Before Trip
I have used Travelex last year as well and would use them again and recommend them to others.
During Trip
I haven't had to contact the customer service during the trip.
Before Trip
HAPPY WITH THE INSURANCE, STAFF VERY HELPFUL AND SINCERE.
During Trip
I would use this insurance again. It was well worth the peace of mind.
During Trip
Not used
Claim Process
Not used
During Trip
did not use
Claim Process
no claim
Before Trip
It was easy to get and affordable
Claim Process
We mist a bus in Santander, Spain, because the plane departured late, but was only €12.oo , I don't now if it worth the paper work.
During Trip
Did not use