Travelex Travel Insurance Reviews

Before Trip
The comparison and buying process is smooth and easy. Documentation after the purchase was fast and complete.

Before Trip
Friendly and helpul

During Trip
Did not need to call customer service

Before Trip
I haven't received anything via regular mail. They did send an email. I am waiting now for a claim form as the one online wouldn't work.

During Trip
Did not contact anyone during the trip.

Claim Process
I am in the middle of this now, so I can't really say if I will like this company or not. So far, I do not feel strongly one way or another. I am sure that will depend on if they pay my claim.

During Trip
I did not need to use customer service during my trip, so cannot fairly comment.

Claim Process
No claim made.

Before Trip
Rated three stars because it was as expected. Everything was done as it should be.

During Trip
The only reason I only rated the CS at 4 stars was when the accident first happened, the hotline got you to someone who could only take some information but couldn't really help.

During Trip
Our trip ended 1 hour after we got there due to the 4 ticks we found in the house after Mr. Lane had told us the danger of Lymes disease if someone got bitten by a tick...

Claim Process
I haven't received any response....

Before Trip
Our trip was cancelled by Apple Vacations because of the swine flu ban on Mexico travel. The insurance carrier refunded almost the entire amount of the premium.

During Trip
The trip was cancelled.

Claim Process
N/A

During Trip
Did not have any issues during trip.

Claim Process
No claims

Before Trip
This was for a cruise and was considerably less expensive then the cruise line insurance with slightly better coverage. We have been using them for a number of years and have always been satisfied.