Travelex Travel Insurance Reviews
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See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
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“Travelex Insurance Services policy: Flight Insure Plus - Package Plan
During Trip
Not usedClaim Process
Not usedMichael from PAReview Received: August 1, 2009Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
did not useClaim Process
no claimJames from SCReview Received: July 31, 2009Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel PlusBefore Trip
It was easy to get and affordableClaim Process
We mist a bus in Santander, Spain, because the plane departured late, but was only €12.oo , I don't now if it worth the paper work.Fidel Antonio from FLReview Received: July 23, 2009Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
Did not useSylvie from SCReview Received: July 23, 2009Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel PlusBefore Trip
The comparison and buying process is smooth and easy. Documentation after the purchase was fast and complete.Michael from WIReview Received: July 8, 2009Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
Friendly and helpulDuring Trip
Did not need to call customer serviceRay from GAReview Received: June 30, 2009Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicBefore Trip
I haven't received anything via regular mail. They did send an email. I am waiting now for a claim form as the one online wouldn't work.During Trip
Did not contact anyone during the trip.Claim Process
I am in the middle of this now, so I can't really say if I will like this company or not. So far, I do not feel strongly one way or another. I am sure that will depend on if they pay my claim.Lynda from TXReview Received: June 29, 2009Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicDuring Trip
I did not need to use customer service during my trip, so cannot fairly comment.Claim Process
No claim made.Mark from DCReview Received: June 22, 2009Was this review helpful?1 out of 1 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
Rated three stars because it was as expected. Everything was done as it should be.During Trip
The only reason I only rated the CS at 4 stars was when the accident first happened, the hotline got you to someone who could only take some information but couldn't really help.Jaclyn from COReview Received: June 15, 2009Was this review helpful?2 out of 2 people found this review helpful“Travelex Insurance Services policy: Travel BasicDuring Trip
Our trip ended 1 hour after we got there due to the 4 ticks we found in the house after Mr. Lane had told us the danger of Lymes disease if someone got bitten by a tick...Claim Process
I haven't received any response....Ellen from SCReview Received: June 14, 2009Was this review helpful?0 out of 0 people found this review helpful
Last updated: September 17, 2026