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Trips Protected
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SINCE 2004
101,936
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AVG. MONTH
527
Total Reviews
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SINCE 2004
2,228
Detailed Rating
Customer Service Before Trip
4.47/5
Customer Service During Trip
4.18/5
Customer Service During Claim
4.12/5

See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.43 (2,228 reviews)

Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.

  • 5
    1304
  • 4
    452
  • 3
    185
  • 2
    38
  • 1
    46
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  • “
    Travelex Insurance Services policy: Travel Plus

    During Trip
    Did not have any issues during trip.

    Claim Process
    No claims

    Ross from CA
    Review Received: April 23, 2009
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    “
    Travelex Insurance Services policy: TraveLite

    Before Trip
    This was for a cruise and was considerably less expensive then the cruise line insurance with slightly better coverage. We have been using them for a number of years and have always been satisfied.

    Leo from IL
    Review Received: April 4, 2009
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    0 out of 1 people found this review helpful

Last updated: November 5, 2026