Overview

WorldTrips offers three comprehensive policies on Squaremouth, each backed by an A++ AM Best rating. These plans are highly customizable, allowing eligible travelers to enhance their coverage with optional benefits such as Cancel For Any Reason (CFAR) and Rental Car Damage Protection.

Trips Protected
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SINCE 2008
74,423
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AVG. MONTH
1,123
Total Reviews
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SINCE 2008
572
Detailed Rating
Customer Service Before Trip
4.4/5
Customer Service During Trip
3.67/5
Customer Service During Claim
3.69/5

See how WorldTrips compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.24 (572 reviews)
  • 5
    332
  • 4
    119
  • 3
    52
  • 2
    26
  • 1
    23
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  • WorldTrips policy: Atlas International excl US

    The experience was great as it gives a peace of mind even as you focus on your work knowing that you are covered.

    Mweemba from Zambia
    Review Received: November 19, 2023
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    2 out of 2 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    Although I was surprised at how expensive the insurance was, the process was pretty easy and the salesperson explained things clearly. The tour company I was with insisted on a very high repatriation feature, and WorldTrips had a policy that fit.

    Darcie from WA
    Review Received: November 18, 2023
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    2 out of 4 people found this review helpful
    WorldTrips policy: Atlas International excl US

    I made an error with my name spelling when I bought the policy. Customer Service have be excellent help to quickly correct my mistake

    steveb from Thailand
    Review Received: November 16, 2023
    Was this review helpful?
    6 out of 6 people found this review helpful
    WorldTrips policy: Atlas Journey Economy

    Richard from MN
    Review Received: November 14, 2023
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    14 out of 14 people found this review helpful

    Filing the claim was easy to do and was self-explanatory. I had to email another proof of payment that I had missed when I first sent the claim. The entire process only took 2 weeks from filing the claim to receiving my reimbursement check and that was over the Thanksgiving Holiday.

    WorldTrips policy: Atlas Journey Economy

    Unable to rate this insurance as claim is still in progress.

    JULIE from MA
    Review Received: October 31, 2023
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    6 out of 14 people found this review helpful
    WorldTrips policy: Atlas Journey Premier

    We had to make changes in team memebrs prior to the trip, not claim associated. Would have liked to transfer some of costs from one cancelling person to the new one. INstead, purchased 2 new policies. The airline allowed for name chnages so had hoped the travel insurance would too, but no.

    Cynthia from NC
    Review Received: October 27, 2023
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    1 out of 5 people found this review helpful
    WorldTrips policy: Atlas Journey Economy

    Lan from CA
    Review Received: October 23, 2023
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    2 out of 14 people found this review helpful

    If I coul give 0 star I would do it.

    WorldTrips policy: Atlas International excl US

    My trip was cancelled before I left. I don't like filling out these questions because what is important to me is not just the customer service related to purchase, but how it would work if I needed to use it--I have heard some talk about difficult experiences getting service (in general). Fortunately I have not need to use the many trip insurance policies I have purchased so I don't know how it worked for me. I was very grateful to receive a refund when I was unable to go because of civil disruptions in Guatemala but now I will be going soon.

    Gayle from MI
    Review Received: October 21, 2023
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    12 out of 13 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    I always use Squaremouth, find it very valuable for comparing available policies and I appreciate the additional security of Squaremouth's backing.
    World Trips was very difficult to get hold of after I purchased the policy; in fact, I started to wonder if they were legit, and contacted Squaremouth. Eventually this was sorted out and I was able to reach them. But again when I went to increase the coverage, there was some difficulty with e-mailing them. Not the easiest company to deal with, compared to other insurers I've bought from. I never had to file a claim, so I don't know how they would be if I actually needed something from them.

    D from WA
    Review Received: October 20, 2023
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    16 out of 16 people found this review helpful
    WorldTrips policy: Atlas Journey Economy

    Excellent fairly priced policy. Easy to update voverage as costs changed. Super service.

    Joseph from SC
    Review Received: October 18, 2023
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    2 out of 2 people found this review helpful
    Response from WorldTrips

    Thank you for your comments, Joseph. WorldTrips stives to give excellent service and make the policies very easy to update when travel arrangements change. We look forward to offering our services to you in the future.