Overview

WorldTrips offers three comprehensive policies on Squaremouth, each backed by an A++ AM Best rating. These plans are highly customizable, allowing eligible travelers to enhance their coverage with optional benefits such as Cancel For Any Reason (CFAR) and Rental Car Damage Protection.

Trips Protected
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SINCE 2008
76,346
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AVG. MONTH
1,013
Total Reviews
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SINCE 2008
583
Detailed Rating
Customer Service Before Trip
4.4/5
Customer Service During Trip
3.7/5
Customer Service During Claim
3.68/5

See how WorldTrips compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.25 (583 reviews)
  • 5
    341
  • 4
    119
  • 3
    52
  • 2
    28
  • 1
    23
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  • WorldTrips policy: Atlas International excl US

    During Trip
    I needed a clinic/hospital that carried the rabies vaccine. I was sent a list, made many difficult skype calls, and could not find a facility on their list who had the rabies vaccine. I finally a hospital that wasn't on their list. The insurance called the hospital to set up getting billed directly but the hospital required me to pay up front and then bill the insurance.

    Claim Process
    The rat bite injury occurred 25 February 2013. I just now got back to the U.S. and filed a claim with the insurance today. Thus, I can't yet rate current customer service questions.

    Joan from AK
    Review Received: March 21, 2013
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    12 out of 19 people found this review helpful
    WorldTrips policy: Atlas International excl US

    During Trip
    I did not use any of these services during my trip, therefore I have no basis upon which to rate them.

    Claim Process
    I had no claims for this trip

    Richard from NM
    Review Received: March 12, 2013
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    0 out of 12 people found this review helpful
    WorldTrips policy: Atlas International excl US

    During Trip
    Didn't use it during the trip.

    Claim Process
    No need for a claim.

    Tom from CO
    Review Received: February 19, 2013
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    0 out of 9 people found this review helpful
    WorldTrips policy: Atlas International excl US

    Before Trip
    very easy to do business with.....

    During Trip
    I never had to contact the carrier.

    John from MI
    Review Received: January 7, 2013
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    0 out of 7 people found this review helpful
    WorldTrips policy: Atlas International excl US

    Before Trip
    I did not need it, but it was amazing the customer service and response

    Jorge from Mexico
    Review Received: October 23, 2012
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    0 out of 0 people found this review helpful
    WorldTrips policy: Atlas International excl US

    Before Trip
    I didn't have any contact with anyone. Did not need customer service.

    Rochelle from NC
    Review Received: October 1, 2012
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    0 out of 7 people found this review helpful
    WorldTrips policy: Atlas America incl US

    During Trip
    Its too soon to tell how good is the insurance since it has yet to answer the claim.

    Natalia from Russian Federation
    Review Received: September 1, 2012
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    0 out of 6 people found this review helpful
    WorldTrips policy: Atlas America incl US

    During Trip
    I had an accident. Emailed You and still waiting response.

    Claim Process
    I had an accident. Emailed You and still waiting response.

    RICARDO KUHNLE from Venezuela
    Review Received: August 14, 2012
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    54 out of 57 people found this review helpful
    WorldTrips policy: Atlas International excl US

    Before Trip
    very timely and helpful

    During Trip
    no contact required. Not applicable.

    Claim Process
    N/A

    Shunfang from MA
    Review Received: August 13, 2012
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    0 out of 5 people found this review helpful
    WorldTrips policy: Atlas International excl US

    Before Trip
    I am not sure if I took out the right insurance for our trip, I just found the choices were so many I got a bit confused, I am a Aussie living in the Philippines, but as all went fine on the trip I did not have to find out if I made the right choice

    During Trip
    All was fine on the trip, so had no reason to contact HCC

    Peter from Philippines
    Review Received: July 4, 2012
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    0 out of 8 people found this review helpful