Detour offers two comprehensive policies on Squaremouth that cater to the insurance needs of adventurers. Both plans, @the edge and @the edge+, cover travelers participating in a wide range of activities and feature strong financial protection for medical emergencies and evacuations.
See how Detour Insurance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Detour customers highlight the provider’s efficient claims process, with some getting claims settled faster than expected. Other travelers, however, report frustrations at the amount of supporting documentation requested when submitting a claim.
Overall, good experience. Good price. On return, I called asking if my prescription sunglasses, that I lost on my trip, would be covered by insurance. No coverage. Disappointed. Otherwise had no problems.
Incredible price, almost too good to be true.
However, they covered everything I claimed, including airfare that had to be cancelled for credits.
I hope I can find this policy again for my next trip.
Great attention to my request and reasonable premiums.
Dear Jamie,
We are always happy to assist. Thanks for taking time to share your positive experience.
I found it very easy to interact with customer service as they were very helpful with questions and concerns.
Hi Greg,
We appreciate your taking time to share feedback. Our caring customer service team is proud to read reviews such as yours. Happy we could assist.
After looking at several yravel insurances policies, I found yours to be comprehensible and very affordable.
Dear Debra,
You are wise to compare policies to find the one best for you. Thank you for selecting Detour and sharing your feedback. We hope you will consider us again for future travel needs.
Very satisfied with the insurance, We have another trip coming up in October, and plan to purchase your insurance again.
Dear Michael,
Happy to hear of your experience with Detour. Appreciate your feedback and confidence in using Detour for future trip protection.
Your staff is very knowledgeable and helpful.
The policy was easy to select and purchase.
We had a two day weather delay on our return home and the claim for expenses was handled quickly and fairly. I would purchase from this company again.
Experience was good. No problems. Made one call for clarification and was assured our coverage was appropriate. I plan on using next trip and would recommend.
All I really wanted was to purchase health insurance for my trip because I am on Medicare and they don't cover overseas medical expenses.
However, I was not able to do so. I would strongly suggest that you make this an option for other travelers. I did not have a need for all of the additional insurance that was provided with this policy.
Last updated: June 17, 2026