Why Choose Detour Insurance for Travel Insurance

Notable Features
  • Plans built specifically for adventure and sports travel
  • Offers up to $1,000,000 in Medical Evacuation coverage
  • Provides extensive Travel Delay protection, up to $2,000

Detour Insurance is an innovative travel insurance provider founded by and for adventurers. Their plans – @the edge and @the edge plus – provide coverage for a wide range of sports and activities, and include well-rounded benefits and high coverage limits.

What sets Detour apart from other providers is their commitment to protecting travelers with active itineraries. Both plans include high Emergency Medical and Medical Evacuation coverage, comprehensive cancellation coverage, as well as protection for sports equipment. Detour is also one of few providers on the market to offer the Search and Rescue benefit in their policies.

Travelers can purchase from Detour Insurance with confidence. Their plans are underwritten by Nationwide Mutual Insurance Company and have both received A+ ratings from AM Best.

This provider summary was written internally by a Squaremouth policy expert.

About Detour Insurance

When travel gives you a Detour, take it. Whether you are preparing for an adventure of a lifetime or lead a life of adventure, Detour Travel Protection safeguards your health and well-being, prepaid expenses, and gear and personal belongings should things wander off course. Detour is founded and operated by adventurers who live the lifestyle and understand the rewards and risks associated with experiential travel. Designed for U.S. residents traveling more than 100 miles from their home, Detour’s versatile plans include enhanced benefits such as non-insurance and emergency travel assistance services. Detour’s coverage options range from basic protection for the casual traveler on a budget to extreme sport coverage for the hardcore adrenaline junkie. It’s your experience to define. It’s our mission to protect you before and during your trip. Detour with Confidence.

Detour Insurance

Overall Rating 4.52
  • 5 stars
    147
  • 4 stars
    24
  • 3 stars
    9
  • 2 stars
    4
  • 1 star  
    9

8,744
policies sold

0.1%
negative reviews

0.1% (13) negative reviews to sales
Average on Squaremouth is 0.2%

Policies Offered by Detour Insurance


@the edge

Policy Description:

Superior benefits including extreme sport or activity coverage.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One West Nationwide Boulevard 1-04-701, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A (Excellent)


@the edge plus

Policy Description:

@the edge benefits with increased cancellation and interruption coverage.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One West Nationwide Boulevard 1-04-701, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A (Excellent)

Verified Customer Reviews

  • 193 Reviews Since November 2023

  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    October 6, 2024
    Mary from FL Verified Squaremouth Customer

    Great coverage. I had total confidence, even though I did not have to use the insurance in the end.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    October 2, 2024
    Bob from TN Verified Squaremouth Customer

    Customer service rep was most helpful with options that I may have to consider in cancelling the trip or proceeding with trip and seek a pro-rata refund, due to father-in-law being placed in hospice care. CSR was most understanding and empathetic and was appreciated. Fortunately we were able to complete our trip.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    September 25, 2024
    David from NJ Verified Squaremouth Customer

    Purchase experience was smooth and agent was very helpful.

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    0 out of 0 people found this review helpful
Show All Reviews

All reviews are from Detour Insurance customers

Contact Information for Detour Insurance

Customer Service:
1-877-390-4293
Hours of Operation:

Monday through Friday 8:30 AM - 5:00 PM EST

Claims Phone:
727-483-7744
Claims Hours of Operation:

Monday through Friday, 8:30 AM to 5:00 PM EST

Mail to:
Detour Insurance
c/o Attention: Co-ordinated Benefit Plans, LLC On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222
Tampa, Florida 33623
Emergency Assistance:
Inside USA 877-318-6891
Outside USA 603-328-6307
Claims Email:
NWTravClaims@cbpinsure.com
Fax: 1-800-560-6340
Provider Claims Website