Why Choose Detour Insurance for Travel Insurance

Notable Features
  • Plans built specifically for adventure and sports travel
  • Offers up to $1,000,000 in Medical Evacuation coverage
  • Provides extensive Travel Delay protection, up to $2,000

Detour Insurance is an innovative travel insurance provider founded by and for adventurers. Their plans – @the edge and @the edge plus – provide coverage for a wide range of sports and activities, and include well-rounded benefits and high coverage limits.

What sets Detour apart from other providers is their commitment to protecting travelers with active itineraries. Both plans include high Emergency Medical and Medical Evacuation coverage, comprehensive cancellation coverage, as well as protection for sports equipment. Detour is also one of few providers on the market to offer the Search and Rescue benefit in their policies.

Travelers can purchase from Detour Insurance with confidence. Their plans are underwritten by Nationwide Mutual Insurance Company and have both received A+ ratings from AM Best.

This provider summary was written internally by a Squaremouth policy expert.

About Detour Insurance

When travel gives you a Detour, take it. Whether you are preparing for an adventure of a lifetime or lead a life of adventure, Detour Travel Protection safeguards your health and well-being, prepaid expenses, and gear and personal belongings should things wander off course. Detour is founded and operated by adventurers who live the lifestyle and understand the rewards and risks associated with experiential travel. Designed for U.S. residents traveling more than 100 miles from their home, Detour’s versatile plans include enhanced benefits such as non-insurance and emergency travel assistance services. Detour’s coverage options range from basic protection for the casual traveler on a budget to extreme sport coverage for the hardcore adrenaline junkie. It’s your experience to define. It’s our mission to protect you before and during your trip. Detour with Confidence.

Detour Insurance

Overall Rating 4.52
  • 5 stars
    151
  • 4 stars
    24
  • 3 stars
    10
  • 2 stars
    4
  • 1 star  
    9

8,992
policies sold

0.1%
negative reviews

0.1% (13) negative reviews to sales
Average on Squaremouth is 0.2%

Policies Offered by Detour Insurance


@the edge

Policy Description:

Superior benefits including extreme sport or activity coverage.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One West Nationwide Boulevard 1-04-701, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A (Excellent)

Policy Detail


@the edge plus

Policy Description:

@the edge benefits with increased cancellation and interruption coverage.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One West Nationwide Boulevard 1-04-701, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A (Excellent)

Policy Detail

Compare All Policies for Detour Insurance

Verified Customer Reviews

  • 198 Reviews Since 2023

  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    November 29, 2024
    Sharon from GA Verified Squaremouth Customer

    It was simple and easy to purchase. The Representative was helpful and very informative about the policies. The prices were great also.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    @the edge
    Review Received:
    November 8, 2024
    Marcia from KS Verified Squaremouth Customer

    I had never purchased this travel insurance before, but was very pleased with both the price and the fact that you purchased the insurance with a total price amount in mind. I never like having to call to update my travel insurance based on my additional travel plans.
    Upon arriving in Bishkek, Kyrgyzstan, I became sick with Covid. It was very expensive to get new flights to return home, and our trip was delayed in Romania due to having to isolate for days. I was very concerned about the additional expenses, but thankfully, we had excellent travel insurance. We had purchased Detour@the edge. The customer service representatives were very kind and understanding. They helped me navigagate the claim process for trip interruption and trip delay with confidence and ease. I received the first payment in a timely matter, and then upon discussing other expenses I had incurred, I filed a second part to the claim. received the final checks for my husband and myself today. I am so happy that we have purchased the same coverage with the same company for our next big international trip. I give this company 20 stars.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    @the edge
    Review Received:
    October 31, 2024
    Nicole from NJ Verified Squaremouth Customer

    DATP0000042503

    Question - we had to cancel trip due to family issues, is there a way to use the money towards another policy?

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    0 out of 0 people found this review helpful
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All reviews are from Detour Insurance customers

Contact Information for Detour Insurance

Customer Service:
1-877-390-4293
Hours of Operation:

Monday through Friday 8:30 AM - 5:00 PM EST

Claims Phone:
727-483-7744
Claims Hours of Operation:

Monday through Friday, 8:30 AM to 5:00 PM EST

Mail to:
Detour Insurance
c/o Attention: Co-ordinated Benefit Plans, LLC On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222
Tampa, Florida 33623
Emergency Assistance:
Inside USA 877-318-6891
Outside USA 603-328-6307
Claims Email:
NWTravClaims@cbpinsure.com
Fax: 1-800-560-6340
Provider Claims Website