Overview

Detour offers two comprehensive policies on Squaremouth that cater to the insurance needs of adventurers. Both plans, @the edge and @the edge+, cover travelers participating in a wide range of activities and feature strong financial protection for medical emergencies and evacuations.

Trips Protected
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SINCE 2023
12,107
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AVG. MONTH
175
Total Reviews
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SINCE 2023
226
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
3.61/5
Customer Service During Claim
4.26/5

See how Detour Insurance compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.47 (226 reviews)

Detour customers highlight the provider’s efficient claims process, with some getting claims settled faster than expected. Other travelers, however, report frustrations at the amount of supporting documentation requested when submitting a claim.

  • 5
    169
  • 4
    26
  • 3
    15
  • 2
    4
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  • Detour Insurance policy: @the edge plus

    I experienced a trip delay and will file a claim once I see what the airline will cover. I have not filed yet.

    Jeanne from AK
    Review Received: January 16, 2024
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    11 out of 68 people found this review helpful
    Response from Detour Insurance

    Sorry to hear you experienced a trip delay, Jeanne. Please let us know if you need any assistance with the Claims process.