Detour Travel Insurance Reviews

There was a 'trip interruption' that caused a cancellation fee on a accommodation. I was not able to be reimbursed for this loss due to the fact that this trip interruption happened before I was on my trip. Why ask when the trip was paid for then? I did assume all expenses were covered. If I didn't go on the trip would it have been reimbursed?

I would warn people about this trip interruption not being covered.

Very dissatisfied with this policy.

Respectfully,
Antonina

Our flight home was cancelled and delayed by two days. I tried to contact Detour via their emergency contact number to extend our medical only policy. Email request was replied stating it would be reviewed in 2-4 days. Two days after returning home, I received an email stating that no changes to the policy could be made once travel began.

Filing my claim was easy.
I had my refund in less than 2 weeks. Great customer service.

Really appreciated the peace of mind this travel insurance policy gave us while on our trip to Alaska and Canada !!!

We had to cancel our cruise to Bermuda with NCL because my husband has pancreatic cancer. Detour ( Nationwide) settled our claim in an efficient and timely fashion.

Representative was very helpful and provided us with the trip insurance that relieved us from worry, allowing us to enjoy our trip without any concerns for health or emergency coverage.

Easy, talked to a live body which I appreciate, affordable

Never went on the trip...no money refunded