Compare HTH Travel Insurance Plans in Just A Few Simple Steps
HTH offers five policies on Squaremouth, including both comprehensive and travel medical plans. Their most popular option, TripProtector Economy, provides balanced coverage for trip cancellations, medical emergencies, and medical evacuations.
See how HTH Travel Insurance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
HTH Travel Insurance customers appreciate the option to submit claims documents online and feel that the policies offer good value for their money. However, some travelers report having trouble contacting the provider’s 24-hour Emergency Assistance department.
We were not able to take the trip due to restrictions in Canada.
We’re talked to Zachary on 2/26/21 and we have the insurance now for the trip which will be taken Aug 21, 2022 - Sept 3, 2022.
For ratings and/or a claim, cannot rate yet as no trip taken.
Good customer service., provided comparable rates with greater insurance coverage that made this company standout in terms of travel insurance value.
I just submitted my claim two days ago and it seems a little ridiculous that their automated response says to allow 15 business days for a response. We will see how long it takes to complete this claim which will impact my ultimate review of my experience with HTH.
Review Updated: 09/30/2021
I have been trying to receive a medical expense reimbursement that is covered under the policy for over 2 months. I submitted the claim documents two times and have literally never heard anything from the insurance company. Not even an acknowledgment of receipt. I am highly dissatisfied. I give this experience zero stars.
There was a problem when I purchased the policy with dates. It was difficult to determine with a red-eye flight and what to consider the leave date. Customer service was very helpful
Our trip was postponed until 2022 due to the coronavirus. We hope to still use the policy next year.
There should be a way to have a letter documenting coverage for travelers automatically sent to the email affiliated with coverage, once the order is placed.
This would avoid the phone call to HTH.
Thanks,
KP
Wonderful experience. Even when I messed up. Thank you
Provided all necessary coverage through their website. Thankfully didn't have to use three policy at all.
Excellent experience! Great product, fair price and excellent customer service!
Getting traveler’s health insurance was so easy and made my trip so much better knowing I was covered in case something happened to me. Most definitely I will use it again.
Last updated: June 16, 2026