HTH offers five policies on Squaremouth, including both comprehensive and travel medical plans. Their most popular option, TripProtector Economy, provides balanced coverage for trip cancellations, medical emergencies, and medical evacuations.
See how HTH Travel Insurance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
HTH Travel Insurance customers appreciate the option to submit claims documents online and feel that the policies offer good value for their money. However, some travelers report having trouble contacting the provider’s 24-hour Emergency Assistance department.
Before Trip
I switched companies this year because of poor customer service with the company I have used for the last 6 years and I am glad I did. I especially like the Squaremouth system of being able to pick and choose what coverage I wanted right down to which adventure sports I wanted to be covered for. I am pleased with Squaremouth and the speedy customer service when I had a question.
5 out of 5 Stars!
Before Trip
I really had no contact with the actual carrier at any point. Squaremouth handled the purchase and fortunately I had no need to contact the carrier before, during, or after the trip. Had a great trip and stayed healthy.
Before Trip
What a joy and comfort to be with this superb company as I travel. Thank you
During Trip
Did not use
Before Trip
Website easy to use -- quote was fast and it was easy to purchase insurance.
We called right before our trip as we misplaced our actual documentation. Customer service quickly resent our information.
Before Trip
Easy to compare the coverages, and it was quick and easy to sign up for what I wanted.
During Trip
Thankfully, I did not have to use the coverage, but I had peace of mind on the trip--and even told fellow travelers about it.
Claim Process
Did not have a claim.
During Trip
Fortunately, did not have to use so I can't answer
Before Trip
I did not print out the entire policy and did not have a card that declared my insurance or insurance carrier so the service I received is questionable. I did print out a summary and brought that document with me as I travelled throughout Israel.
Before Trip
Great service; Fortunatly we did not have to make a claim but knowing we had the coverage gave us peace of mind!
During Trip
We had no contact during our trip
Claim Process
No claim was necessary. We had a lost bag, but the airline found and returned it promptly.
During Trip
did not use the insurance during my trip
Claim Process
I did not make a claim