HTH Travel Insurance Reviews

Before Trip
The agent was very helpful and efficient.

During Trip
I did not need any emergency help.

Before Trip
Did not have to make a claim, but glad I would have been covered it case of one.

During Trip
N/A

Claim Process
N/A

During Trip
I didn't use customer service during the trip. I did have cause to see the ship's doctor, and did spend about $60 on medications for a bacterial infection. It didn't occur to me that I might file a claim for that until just now receiving this review form. Should I file a claim?

Claim Process
Have not filed a claim, and don't mind if I don't find a claim, as the insurance was intended to cover serious expenses, not just a $60 amount. So I can't comment about any of the above.

During Trip
We had no occasion to contact the carrier during our stay in Europe. None of these questions is relevant in our case.

Before Trip
dont did not make claim

During Trip
dont know did not get hurt enough to make claim

During Trip
Did not need to access the policy or customer service during my trip.

Claim Process
Not applicable!

Before Trip
I did not have to contact the carrier so I can't comment on customer service in general other than to say that all documentation was received as promised.

During Trip
Thankfully, I did not have a need to contact the carrier or use their services.

During Trip
not applicable

Claim Process
not applicable

Before Trip
I called the company to ask some questions and received clear, concise answers from a very accomodating and polite company representative.

During Trip
I did not use services during my trip.

Claim Process
I did not file a claim.