HTH Travel Insurance Reviews

During Trip
We had no occasion to contact the carrier during our stay in Europe. None of these questions is relevant in our case.

Before Trip
dont did not make claim

During Trip
dont know did not get hurt enough to make claim

During Trip
Did not need to access the policy or customer service during my trip.

Claim Process
Not applicable!

Before Trip
I did not have to contact the carrier so I can't comment on customer service in general other than to say that all documentation was received as promised.

During Trip
Thankfully, I did not have a need to contact the carrier or use their services.

During Trip
not applicable

Claim Process
not applicable

Before Trip
I called the company to ask some questions and received clear, concise answers from a very accomodating and polite company representative.

During Trip
I did not use services during my trip.

Claim Process
I did not file a claim.

Before Trip
I was under the impression that I would receive a policy from the insurer, not just a one page summary of the coverage. I have never received a policy only the one-page summary and the mock policy that is in PFD format on your site.

Before Trip
I had complete confidence in them - fortunately I didn't need to make a claim.

During Trip
Fortunately, no service required during this trip.

Claim Process
No claim.

During Trip
Nothing of a medical nature happened during our trip, so there's no experience with the carrier that would serve as a basis for comment.

Claim Process
No claims, so no responses.