John Hancock Travel Insurance Reviews

Easy to navigate website. Mistake was found on my part but was addressed quickly and accurately. Price was fair. And I would not hesitate to recommend to a friend.

I contacted them to change my address.

Seemed reasonable to deal with when I had to increase my policy, although I didn’t need to file a claim.

Trip was delayed numerous hours however the process to file a claim and actually recover anything was not worth the time it took.

They did not tell me I had to include airline ticket but airline tickets are not eligible for cancel for any reason.

We had to cancel our trip due a medical situation. John Hancock was very easy to deal with and they processed our claim pleasantly and quickly. We received our Insurance Proceeds within 3 weeks of filing the claim.

We have recommended John Hancock to all of our friends.

We will use Squaremouth and John Hancock on all our future trips.

Very helpful and efficient customer service when we called to change date of our river cruise.

I bought the insurance soon after first committed arrangements.
Later, when I knew the price of the total trip, I upped the insurance.

Great service when I had questions before my trip. Fortunately I did not have to utilize any of the benefits from the policy but it was nice to know they were there if needed. Will use them every time I take a trip.