John Hancock Travel Insurance Reviews

Trip was delayed numerous hours however the process to file a claim and actually recover anything was not worth the time it took.

They did not tell me I had to include airline ticket but airline tickets are not eligible for cancel for any reason.

We had to cancel our trip due a medical situation. John Hancock was very easy to deal with and they processed our claim pleasantly and quickly. We received our Insurance Proceeds within 3 weeks of filing the claim.

We have recommended John Hancock to all of our friends.

We will use Squaremouth and John Hancock on all our future trips.

Very helpful and efficient customer service when we called to change date of our river cruise.

I bought the insurance soon after first committed arrangements.
Later, when I knew the price of the total trip, I upped the insurance.

Great service when I had questions before my trip. Fortunately I did not have to utilize any of the benefits from the policy but it was nice to know they were there if needed. Will use them every time I take a trip.

Trip was cancelled due to hospitalization for emergency surgery just before instead trip. Initial claim forms provided not for trip cancellation. New forms provided, filled out and submitted.

The Company rep. was polite, courteous and answered all my questions. Also, provided additional information via U.S. Mail.

Reasonable, good rates, good customer service, adjustable. I’ll be using them, again, on future travels