John Hancock Travel Insurance Reviews

We did not receive our policy paperwork and ID cards. Had to ask for them.

Positive, professional, and courteous

My experience with the John Hancock customer service agent was great, she walked us thru the sign-up for insurance and explained everything well. i would recommend this company to traveler who need insurance.

Having this insurance gave my wife and I such a level security
That we didn't hesitate doing anytging on our trip . We were in Europe for three weeks the peace it gave us is uncalcuable

I had a health issue. I had to cancel. My paperwork for refund do to health problem is on its way to your company.
JPeale

I did not file a claim on this policy. However, I bought a second policy to cover my daughter and son-in-law, who were going on the same trip. We did have to file a claim on that policy (because of a medical emergency) for them and the claim was handle promptly and very satisfactorily. We were pleased with the service.

Great Company Thank you

Waiting to hear from John Hancock.

My daughter, who was covered under the policy, lost her exercise bracelet. She filed and we have not heard anything.

Great Service