John Hancock Travel Insurance Reviews

I purchased this insurance mainly for the medical coverage as I would be away in Italy for 2 months. While there I contacted customer service on two different occasions to discuss how I would find a medical provider and to inquire about a specific medical provider's agreement to John Hancock. Both times I was pleased to find I had received a quick and thorough response. I did not need to use my insurance however I would have felt confident seeking medical attention if there was a need as I had good communication with a representative.

Very nice and helpful

We did not receive our policy paperwork and ID cards. Had to ask for them.

Positive, professional, and courteous

My experience with the John Hancock customer service agent was great, she walked us thru the sign-up for insurance and explained everything well. i would recommend this company to traveler who need insurance.

Having this insurance gave my wife and I such a level security
That we didn't hesitate doing anytging on our trip . We were in Europe for three weeks the peace it gave us is uncalcuable

I had a health issue. I had to cancel. My paperwork for refund do to health problem is on its way to your company.
JPeale

I did not file a claim on this policy. However, I bought a second policy to cover my daughter and son-in-law, who were going on the same trip. We did have to file a claim on that policy (because of a medical emergency) for them and the claim was handle promptly and very satisfactorily. We were pleased with the service.

Great Company Thank you