John Hancock offers three comprehensive policies on Squaremouth; Bronze, Silver, and Gold. All plans provide adequate medical coverage for international travel and the option to add Cancel for Any Reason insurance for eligible trips.
See how John Hancock Insurance Agency, Inc. compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
John Hancock customers praise the provider for their helpful customer service, especially when modifying existing policies. Some customers report slow communication and time-consuming paperwork when filing a claim.
pleasantly, I did not have to contact the provider for a claim. before the trip, john hancock got the insurance document to me immediately. I appreciated that so I could review it. ty
The only reason for 4 stars, not 5 was a slight confusion in their reading my first claim submission, but this was readily cleared up and the claim reasonably
promptly paid.
They made the buying process very easy and informative with many options. Fortunately did not have to use.
I had no claims.
I am wondering if there is any insurance company that, when you know where you are traveling to, can link you to a specific doctor or clinic that they find reliable and that can process claims easily. Let me know.
No claim
not sure yet - didn't take trip, in the midst of submitting claim now
No claims no problems
There was no claim so it is hard to evaluate.
Purchase and documentation was quick and efficient.