Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,991
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AVG. MONTH
76
Total Reviews
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SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
  • 1
    51
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  • Arch RoamRight policy: Preferred

    Very easy to navigate . Good coverage options

    dave from AL
    Review Received: August 13, 2018
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    Arch RoamRight policy: Preferred

    I was extending my stay and needed additional coverage. The representative made this process super easy and put my mind at ease!

    Manda from PA
    Review Received: August 11, 2018
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    Arch RoamRight policy: Preferred

    No comment

    Harry from PA
    Review Received: August 11, 2018
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    Easy way to purchase peace of mind. I will definitely recommend your easy to use service.

    George from TX
    Review Received: August 11, 2018
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    Arch RoamRight policy: Preferred

    friendly website!

    RICHARD from OH
    Review Received: August 7, 2018
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    Arch RoamRight policy: Preferred

    I needed to change dates and later update the amount paid and I just had to call which was very easy! The only suggestion I have is to be able to put down the deposit amount and then the total cost of trip at the beginning. It would make it a bit easier for customer to select a policy. First payment on deposit amount and then later, the full amount.

    Laura from CA
    Review Received: August 5, 2018
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    Arch RoamRight policy: Preferred

    I made a mistake about our return date and had to add 2 days on to our coverage , it was super easy and fast . Everyone I spoke with was helpful and very friendly.

    James from KY
    Review Received: August 3, 2018
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    Arch RoamRight policy: Preferred

    Needed to add to policy and representative was very helpful and efficient. Shall use RoamRight again. Thank you.

    Donna from TX
    Review Received: August 3, 2018
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    Arch RoamRight policy: Elite

    Didn’t need to use the policy, but felt secure having it.

    Amanda from FL
    Review Received: July 26, 2018
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    Arch RoamRight policy: Essential

    This is the second time we have used RoamRight for our travel insurance needs. They have several levels of policies to fit individual needs. I contacted customer service to up-date our coverage after making the final payment on the trip and they took care of all the changes immediately. I had a copy of the new policy within a matter of hours. We have never had occasion to use the insurance coverage, so I can only speculate that their response would be as good as their customer service.

    Stephen from MI
    Review Received: July 24, 2018
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    1 out of 1 people found this review helpful

Last updated: November 13, 2026