Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
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I did not realize Italy's socialized medicine covered me as a tourist. I did not ask when I contacted the company, but it would have been nice if the rep, if he knew, had told me. At the time I was quite worried about being released with no financial hassel.
We purchased the cancel for any reason policy. Unfortunately I had to cancel the trip because of a conflict that came up that I could not get out of. We submitted a claim for refund that was processed without any problems.
This is our 3rd time purchasing travel insurance thru Squaremouth and it's always RoamRight that we chose to buy. I believe RoamRight price is very competitive and their customer service is wonderful!
No claims, so this rating is only for purchasing and asking a question and getting an answer from customer service. All experience was good, thank you.
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While in Italy, my husband took sick. I contacted RoamRight 24 who offered to find medical help, opened a claim, and provided appropriate paperwork. As it turned out, our innkeeper suggested a local doctor. My husband was seen and helped. RoamRight followed up with care and support. I was very impressed with their professionalism and ease of use. No claim needed to be filed.
Always chose Roam Right and have been totally satisfied each time!! One less thing to worry about and definitely makes travel less stressful!! Well done!!
Squaremouth offers Quick, Affordable and Excellent Customer Service.
The process was seamless- I called for some info and guidance, the person assisting was helpful and knowledgeable, I purchased the recommended plan, and had "peace of mind".
Last updated: November 13, 2026