Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
GREAT JOB FROM ROAM RIGHT , CLAIM ALMOST DONE ,, TYVM
Simple, easy and piece of mind.
RoamRight's "evacuation coverage" was great. They helped me get from the hospital to my doorstep and in business class seats so I could lie down.
I am filing a claim, but as the medical part of the travel insurance is secondary, I must wait for my regular health insurance to do their part.
I selected RoamRight because they had the best price for the amount and type of insurance I wanted for my trip. It was nice to be able to compare difference companies side by side and the customer service was excellent. They were friendly, helpful and answered all my questions and did not make me feel silly for calling them back sometimes several times a day with important and minor questions. I am glad that I did not have to file a claim but I am certain that if I did,
they would have handled the claim efficiently and in a timely manner.
Very easy to navigate. Excellent customer service with random questions. I would use again.
I have used Saquaremouth twice and have been very pleased with the process, the coverage and customer service. I feel I was directed to the best policy for me and that the person I spoke to aimed to do that from the beginning. I would recommend this company to any one traveling.
Answered all my questions. Gave good pre trip service.
I purchased the medical-only policy which automatically included limited coverage for lost luggage etc. It was easy to purchase this insurance, and was clearly laid out on Roamright's website. It seemed surprisingly inexpensive for the coverage provided. I did not have to use the insurance so I can't speak to how well the claims are handled, but it gave me great peace of mind to be covered in the event of an unexpected medical issue. I felt I would have coverage for almost any medical emergency.
I’ll continue to use and recommend RoamRight as my favorite travel insurance.
We did not go on our trip as I developed a hernia and my doctor did not want me to go out of the country. We have filed a claim and are waiting on the results.
Review Updated: 06/29/2018
They processed the claim and refunded our money within the 30 day time period that they promised.
Last updated: November 13, 2026