Arch RoamRight Travel Insurance Reviews

I gave 5 stars for the nice service in the purchase of insurance. But the real test is if/when a person needed to use it. I/we didn't have to.
So unable to rate it until one would actually have to put a claim in. Let's say, it's a comfort to have it and not use it. But proof would be after one had to use it.

We appreciated the convenient on-line way to purchase our policy and will consider using RoamRight again when we travel overseas.

I will be fling flight delay/cancelation and baggage delay. So far the process is a bit complex as I gather the data Roamright requests.
I am currently waiting for airline verification of baggage delay to complete the fling.

Darryl Fey

Easy and effective

The best part pf trip was not needing to make a claim but it is nice to know you have backup in case anthing ever was needed

Although I have purchased from you a few times I have not had issues that required your attention. How well each policy would work in an emergency is a relative unknown since it is not up to you but rather up to the individual insurance company. In the past I did have an issue of delayed flight, missing luggage etc and the insurance company was not all forthcoming.
So I would say you present the materials well and have a good staff but who really will stand by my family if there is an urgent need?

Many thanks for your patience. I am now back at home following the fracture and dislocation of my right arm. The splint/sling have been removed and I've been seeing the local orthopedic surgeon and physical therapist for follow-up treatment.

Now having full use of my right hand for typing, I intend to file the paperwork for the claim next week.

With many thanks,

Charles

It was simple and easy. Someone answered my question immediately and solved my issue.

I just mailed a letter explaining why I was filing a claim along with the invoice from the ship's doctor from my cruise on the Azamara Journey. I mailed it to an address that was given online. My insurance was Roam Right Preferred. I am sure my claim will be dealt with quickly and efficiently.

Both the representative who assisted us sign up for the insurance and the customer service rep when I called and asked about filing a claim, were very helpful. I will definitely use Roam Right again in the future.

I will not be available to talk with anyone from May 8-27. I should be able to be reached by internet but I am not counting on it.

Purchasing travel insurance is so confusing. Your rep was a great help.