Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
I didn't have to file a claim with Roamright, but the customer service department was good in answering my questions. I have also purchased travel insurance from Square Mouth twice before and had to file a claim once which was processed smoothly by the previous insurer.
We did not have our policy and insurance cards, we are in Florida for 3 months did not have our printer, so they sent all our stuff to the campground we were camping at. Customer service was great, we have used squaremouth and roamright before we will use again . I suggest that anyone cruising should consider travel insurance, we were on a cruise with emergency stop and saw the helicopter land to take someone to the main land . My wife and I figured that would cost a lot , we have purchased the travel insurance ever since.
Easy peasy!!
I LOVE SQUAREMOUTH!!!
Simple process for often overlooked coverage. Thank you for the safety net!
This was the second trip that I purchased your travel insurance protection and I feel more than satisfied that I was getting excellent coverage at a fair price!
Needless to say, I will be continuing as a customer for my future travels!
Thank you for your review. We are happy to hear you were satisfied with our coverage and service. We look forward to helping protect your next trip.
Excellent Service! Will use this company again to cover my next trip!
Thank you for your review. We look forward to helping protect your next trip!
Pretrip purchase went smoothly and the trip went smoothly as well so I am very pleased to report there is nothing to report!
Thank you for your review. We are very happy to hear your trip went well, and we hope you keep us in mind when it’s time for your next trip.
Still waiting from the cruise line for one piece of documentation in order to submit the claim. Can more realistically evaluate the insurer as to the handling of the claim when all paperwork has been submitted.
Thank you for taking the time to leave a review. If you need any assistance during the claims process, please feel free to contact our claims department at claims@roamright.com or at 855-762-6252.
Great service
Thank you for your review. We hope you keep us in mind when it’s time for your next trip.
Last updated: November 13, 2026