Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
Easy company to deal with during the purchase process. Thankfully we did not have to make a claim. We had a wonderful trip!
Thank You.
Thank you for your review. We are happy to hear your trip went well, and we look forward to helping protect the next one.
RoamRight was easy to deal with. My claim was for an extra hotel charge and other expenses caused by a delayed connecting flight. While RoamRight's first notice of resolution of the claim had the wrong amount. I emailed them pointing out the discrepancy and they corrected it promptly. Only thing left is for them to send us the check.
Thank you for your review. We apologize for the initial error, but are happy we were able to quickly resolve the problem.
We look forward to helping protect your next trip.
Very easy to apply for.
Thank you for your review. We look forward to helping protect your next trip.
My flight to Iceland was cancelled, causing me to miss my next flight to France and losing a day of a prepaid tour. I had purchased a RoamRight Essential policy and when I returned home I filed a claim for the missed day. I filed a lot of supporting documentation with the claim. My claim was honored and I had a check within a few weeks.
Thank you for your review. We are sorry to hear about your troubles during your trip, but we are happy that you were satisfied with our claims process.
We hope you keep us in mind when it’s time for your next trip.
The woman who helped me from RoamRight was delightful and clear. I have had no further contact with RoamRight.
Thank you for your review. We are happy to hear you were satisfied with our service, and we hope you keep us in mind when it’s time for your next trip.
RoamRight is a great coverage to have. I travel frequently and will keep you on board for future travel insurance needs. I did have to file a claim on luggage delay. Thank you
Thank you for being such a loyal RoamRight traveler! We look forward to helping protect your next trip.
Easy and quick claim filed and completed. Would recommend.
Thank you for your review. We look forward to helping protect your next trip.
So far my interaction with SquareMouth has been very good. I am very impressed with the professionalism and due diligence of company employees.
Thank you for your review. We hope you choose RoamRight again when it’s time for your next trip.
in process of filing a claim after our connecting flight home was cancelled in Paris and rescheduled for the following day. During that time my husband was pick pocketed in the metro.
Thank you for your review. We are sorry to hear about your troubles during your trip, but we hope you are satisfied with our claims process.
I'm happy with this insurance service and it provides peace of mind.
Thank you for your review. We hope you keep us in mind when it’s time for your next trip.
Last updated: November 13, 2026