Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
Very friendly and easy to work with. Helpful and professional.
Thank you for your review. We are happy to hear you had a good experience with us, and we hope you keep us in mind when it's time to plan your next trip.
Claimed $154, received $154 quickly. Very easy to file and very fast response! Thank you to Roam Right!
Fortunately I didn't need to test the policy as our trip went smoothly. However I wouldn't proceed on overseas travel without some cover, at least gives you a peace of mind for those major issues out of your control that may arise.
Thank you for your review and your thoughtful advice. We agree: it's always a good idea to have travel insurance when traveling, especially overseas. We are happy to hear that your trip went well, and we hope you keep us in mind when it's time to plan your next trip.
My calim will be for delayed lugggage.
Relatively minor in dollars $200-$300
Review Updated: 09/03/2017
Claim ws handled promptly professionally
I will enlist them on my next trip. And recommend them to my frirnds
I am very pleased with the manner in which Roam Right handled my claim. The staff members with whom I spoke with were very helpful and professional. Your instructions for filing a claim were well written. I was pleased that I knew what documents you needed up front, rather than having me provide additional documentation one piece at a time. It was difficult enough having to cancel our trip due to illness, but to have my claim processed so efficiently and quickly was very much appreciated. I have recommended your company to other friends and family. Thank you for the great service, RoamRight!! You are easily 5 stars in my book!!
Roam Right offered the best coverage at the best price !!
It was affordable and gave me peace of mind
Thank you for your review. We are happy to hear you had peace of mind while on your trip, and we look forward to helping protect your future trips.
Regards,
The RoamRight Team
Very easy to use website. Very prompt in confirming
Thank you for your review. We are happy to hear you found our website easy to use, and we look forward to helping protect all your future trips.
Regards,
The RoamRight Team
I had to cancel my trip for medical reasons (had cancel for any reason coverage). I thought RoamRight might have questions since I cancelled before the diagnosis and "no travel" order, but I knew I was sick and cancelled right before final tour payment was due, so the claim was only for nonrefundable deposits. They were satisfied with the explanations. The form is straight forward. I mailed it, waited a little while - maybe 4-5 weeks - and the check arrived. No problems. You can track your claim online so it doesn't feel like paperwork went into a black hole. Didn't have to call them, so can't evaluate "live" customer service.
We needed to cut our trip short due to a death in the family. I contacted RoamRight and they sent the appropriate forms to file after our trip. I filed the forms and RoamRight/Squaremouth covered the costs we incurred due to the changes in our flights, etc. My only concern with the process was that I wasn't easily able to determine what the coverage was and what amount would be covered when rebooking our flights. It was more of a hope that things would be covered after the fact. It all turned out well in the end, but was not easy to decipher during the trip overseas. I do appreciate the customer service and will use RoamRight/Squaremouth in the future for travel insurance.
Last updated: November 13, 2026