Arch RoamRight Travel Insurance Reviews

Roam Right was great. We could not go due to my wife's post operative problems. Sent claim to Roam Right and received check in full in two weeks. Will only buy from them in the future.

Just waiting for documentation from airline

While the paperwork required to complete a claim was significant, it seemed reasonable to require.

I found the representatives to be friendly and knowledgeable while i was getting quotes. Getting the policy was very easy and luckily I did not need to make a claim.

RoamRight 24 hour assistance is excellent in our opinion. During the first half of our trip, we forgot our medications that contain mine and my husband’s important medication at the cruise ship. I called RoamRight 24 hour assistance and the person that answers the phone was very polite and very helpful. She contacted the cruise ship, the cruise company customer service, and my husband's doctor right away. We we're able to resolve our problem within 2 days. I highly recommend RoamRight and we will definitely purchase travel insurance again with them in the future.

Both customer service and 24 hr assistance staff were friendly, clear spoken, and helpful in addressing my concerns as they came up - both in advance of the trip and while abroad

I ended up in the ER of University of Amsterdam Medical Center. I was there for 13 hours and had multiple test. We presented the documents you gave us. To date, we have not been billed.

I've called three times with different questions about filling out the claim.- a couple of weeks apart. Each time the person on the line was helpful, friendly and answered my questions right away. I am in the process of getting the doctor to fill out her form. Hopeful the ongoing process will be just as wonderful.

Customer service was very helpful in helping us choose the best policy for our needs.