Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
In one word outstanding.
I had to cancel my trip. Claims representatives were professional, polite, courteous, understanding, knowledgeable, and efficient. They answered my questions, and were very helpful and informative. Filing the claim was relatively simple. I received a check in about one month. I would definitely recommend this insurance company.
great
I purchased a basic policy and then when I completed my payment to travel agency, upgraded my policy. The customer service rep I spoke with on the phone made it quite painless to do so.
We filed a claim for two airline tickets we had to buy as a result of a lengthy delay of a transatlantic flight (missed connection in CDG). Just received two checks for teh entire amount about 6 weeks after filing. This was definitely a good investment! Will use RoamRight again.
Easy to work wit6. Answered my questions about the policy. Great price
Quick & easy service, would recommend!
Buying the policy was easy. It was clearly explained to me. Since happily I didn't have to file a claim, I can't comment on that part of the process.
Did not have to file a claim.
We changed our destination in advance of our trip, and RoamRight customer service made it easy to change our policy.
Last updated: November 13, 2026