Arch RoamRight Travel Insurance Reviews

I submitted a claim for an emergency room visit while in Costa Rica. It has been one week and I have not heard back from RoamRight, but this is a short turn around. I did telephone RoamRight to be sure they had my claim and the customer service rep was very courteous and friendly.

Our trip went well and we had no real opportunity to interact with the company other than checking on possible contingency needs in case of a missing a flight connection.

Great product and great service. Very easy application process. Would recommend this to everyone. Gave us a piece of mind as we traveled 12 days out of country.

Although I did not file a claim, Squaremouth and RoamRight representatives were very kind and answered all of my questions swiftly which made me feel really comfortable when purchasing my insurance.

I phoned with a question and it was handled promptly and professionally.

It was so easy using their Web site to select the "perfect" policy for our needs, from dozens of different companies, with varying policies and coverages.

The site is well laid out and they make it quick and easy for me to compare different policies. When I had a question, their representative was immediately available to assist me in plain simple English.

This is the 2nd time we used Squaremouth and we have recommended it to many of our globe trotting friends.

PS. Did I mention they were about half the price of the policy my travel agent recommended?

Dave Dickler, BOCA RATON FL, USA

Good experience !
1st time to use
We will use every time we travel in the future.

Thanks!
Myla Phillips

I'm not sure if something like this is covered with insurance. My husband, not through the ship, booked a tour for our 2nd day in Venice, before we boarded the ship. It was from 9 to 1. When we got the Marriott Courtyard on May 12, there was a letter from Azamara stating that the bus would be picking us up the next morning at 10:00. This made it virtually impossible to go on the City Wonders tour ($167.62). Azamara would accept no responsibility for this, even though their paperwork stated that we could board the ship between 11 a.m. and 3 p.m. Would Squaremouth be able to help us on this? I can be contacted at ***.***.**** or *****************. Thank you.

The best experience on a dissapointing cancelled trip. The Roam Right people were excellent in taking care of our case. Other companies delay and question trying to lower the benefit, not Roam Right.
We will recommend your services to all our friends and family. Top shelf service!