Arch RoamRight Travel Insurance Reviews

My husband and I filed a claim regarding our early departure back to Utah due to terrorism that took place in Paris which was our next destination.
We have provided details with expense receipts and are hopeful for our claim to be accepted and processed by Squaremouth.
We are waiting on your decision, Thank you.

Jeanne & Douglas Hardy

Spoke with Roam Right customer service 2 or 3 times to increase coverage amounts as we finalized trip arrangements. They were informative, reassuring, and happily we incurred no additional costs to do small changes in coverage amounts.

Very easy and reliable company!

I really like the fact that SquareMouth allowed me to compare a number of travel insurance plans across carriers. I have never purchased travel insurance before and the thought of researching carriers and then requesting quotes was overwhelming. I called a customer service agent to book a plan and that agent was knowledgeable about the product and was able to explain the terms in plain language so that I understood what I was purchasing. I very am pleased with this service.

I tried to file a claim but was told my reason for filing a claim was not covered. I had a panic attack due to claustrophobia after boarding my flight home, and had to get off the plane. Needing to buy a new ticket home the next day and an overnight stay at a hotel cost me $1000. Mental issues are not covered so be forewarned about this. This had never happened to me before, but you would think today that people would realize that physical and mental problems should. Be treated equally.

Quick response to questions and changes. Couldn't be happier.

It's very worth it to purchase, simple & affordable.

I had needed to add an additional day to our coverage since American changed our flight schedule, and we were getting back to the east coast too late to drive home. Darlene in Customer Service was very helpful.

I didn't initially notice that this was a secondary insurance policy. I was assured that even though Medicare doesn't provide coverage outside the U.S.A, that after coverage was denied RoamRight coverage would still kick in and cover any claims. Since I don't have any claims I have no way of confirming this. I know my medicare supplemental insurance will not cover anything not first covered by Medicare. If in fact, your insurance would cover outside the U.S. in spite of medicare - it would be very helpful to make it clear in your ads, website, etc. - and would undoubtedly greatly increase your sales. The coverage and price would certainly be a great value.

Regards,
Phil