Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
First time purchasing trip insurance. Process was smooth and easy to understand. When I had to add additional coverage, the process was quick and painless.
I had no need to file a claim since our trip went off without a hitch.
I will use the service again when I need trip insurance.
Thank you for your review. We are happy to hear that your trip went well! We are also very happy to hear from our first-time buyers of trip insurance. It was our pleasure to make this experience as easy as possible for you, and we look forward to covering you on your next trip.
I found it easy to reach you and appreciated the return call.
Thank you for your review. If you need to protect another trip, you know how to reach us!
Our trip was interrupted due to a death in the family. I have not begun the paperwork yet. Will let you know how it works our for the group.
Thank you for taking the time to leave a review. Please know that if you need any help filing your claim we are here for you.
You can read more about our claim-filing process at http://www.roamright.com/claims/how-to-file-a-claim/. You can also contact our claims department directly at 855-762-6252 or at claims@roamright.com.
Very friendly obtained forms easily.
Thank you for taking the time to leave a review. We hope we can insure you again in the future.
Great service. No problems during trip but nice to have peace of mind of expense and health coverage while traveling in a remote area.
Thank you for taking the time to leave a review. We are happy to hear that your trip went well and that we were able to provide you with peace of mind. Hopefully we can do that for many more trips to come.
Kiplingers Magazine mentioned insurance through Squaremouth in its Travel article so I felt confident that it was a reputable site. When I found the RoamRight policy that fit our needs the price was so low I was concerrned . I read every review, checked the BBB and presented many questions to the insurance rep. It passed with flying colors. Fortuneately we did not have a medical need during our trip but I feel confident that it would have been handled very professionally.
Thank you for taking the time to leave a review for us. We admire the diligence you showed in choosing a travel insurance company, and we are very happy to hear that we were your choice! It is great to hear that your trip went well, and we hope that we can insure you on many more trips to come.
It was easy to purchase and spelled out your coverage .Also a phone number was provided in case of any problem you might have while on our trip.
Knowing that we had insurance from Roam Right enabled us to have a peace of mind as we left for our dream vacation. We have used and recommended Roam Right before and will continue to do so in the future!! Thanks for making a very important aspect of travel so stress free!! Happy to give a rating of 5 stars!!
Thank you for your very kind review. We are happy to hear that we are able to help make your travels stress-free. We can’t wait to insure your next trip and help you make more great memories!
They were very courteous to me
Thank you for taking the time to leave a review. We hope you will keep us in mind of for your next trip.
The website made it easy to compare plans and pick the one that I thought was best for me. I called customer service while travelling to inquire about my filing a claim and they offered to help me with it but I decided to wait until I returned home to do it.
Thank you for your review. We are happy to hear you found our website useful. If you end up needing any additional help filing your claim, please feel free to reach out to our team. We would be more than happy to help.
Last updated: November 13, 2026